Home Living Solutions Specialist

Ikano Bank AB; Johor Bahru; Sur place; MYR 22 000 - 33 000; Plein temps

Résumé du poste

IKEA is hiring a customer-focused associate to enhance the shopping experience in Malaysia. You will actively assist customers, assess needs, and recommend home furnishing solutions while preserving clean, well-stocked sections and strong product knowledge.

Join a team that values passionate product knowledge, initiative, and flexible work, including weekends and shift hours, to help drive sales and customer satisfaction.

Qualifications

• Business-minded and result-driven with a customer focus.
• Experience of working in a customer- and commercial-oriented business.
• Confident in approaching and talking to people in a proactive manner.
• Interest in people’s everyday life at home and home furnishing.
• Good personal discipline, meticulous and able to work in fast-paced retail environment.
• Willing to multiskilling, able to work in more than one section/department in the store.
• Willing to work on weekend, shift hours and public holidays.

Responsabilités

• To actively approach customers who require additional help.
• To identify their needs by asking the right questions and advise them on the best solutions for their homes.
• To understand how to use the different IKEA sales and communication channels for different customers.
• To keep area clean, tidy, priced and fully stocked, and maintain merchandising standards.
• To convey passion about IKEA products and learn their features and benefits, sharing with customers and colleagues.
• To understand store and department action plans and contribute to department goals.
• Maximise sales while maintaining profitability by focusing on top-selling products.

Connaissances

Business-minded

Customer-focused

Proactive communication

Home furnishing interest

Attention to detail

Multiskilling

Weekend shifts

Description du poste

IKEA is hiring a customer-focused associate to enhance the shopping experience in Malaysia. You will actively assist customers, assess needs, and recommend home furnishing solutions while preserving clean, well-stocked sections and strong product knowledge.

Join a team that values passionate product knowledge, initiative, and flexible work, including weekends and shift hours, to help drive sales and customer satisfaction.