HNW Client Relations Manager – Malaysia Market

Moomoo MY; Kuala Lumpur; Presencial; MYR 56.000 - 89.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Monthly salary package including base,

Commission and shift allowance (where适

Descripción de la vacante

Moomoo MY is hiring a Client Relations Specialist in Kuala Lumpur to support high-value clients across US and Malaysian stock trading, options, and other assets. You will drive client engagement, promote platform features, and provide strategic trading guidance.

Role requires 1–3 years in financial institutions, a CMSRL license or plan to obtain, and strong communication in English and Malay. A customer-first mindset and willingness to leverage AI tools are essential.

Formación

• Bachelor's degree in finance, accounting, economics, business, marketing or related field.
• 1–3 years in financial institutions such as banks or securities firms.
• CMSRL license for Dealing in Securities or commitment to obtain it after joining.
• Strong communication, collaboration and problem-solving skills.
• English and Malay proficiency; Chinese is a plus.

Responsabilidades

• Provide comprehensive client support to HNW and high-value clients on US/Malaysian stocks, options and other assets.
• Offer services in trading strategy, platform usage, and daily trading assistance.
• Foster client relationships to drive asset and revenue growth and retention.
• Adapt sales scripts and SOPs to improve conversion and outcomes.
• Collaborate with in-country and regional teams to ensure KPI achievement.
• Participate in client events and leverage AI tools to boost productivity.

Conocimientos

Client communication

Relationship management

Sales and outreach

Financial markets knowledge

KYC/compliance awareness

Educación

Bachelor's in Finance/Business

Herramientas

CRM software

Descripción del empleo

Moomoo MY is hiring a Client Relations Specialist in Kuala Lumpur to support high-value clients across US and Malaysian stock trading, options, and other assets. You will drive client engagement, promote platform features, and provide strategic trading guidance.

Role requires 1–3 years in financial institutions, a CMSRL license or plan to obtain, and strong communication in English and Malay. A customer-first mindset and willingness to leverage AI tools are essential.