Healthcare IT Systems & End-User Support Lead

KPJ Healthcare Berhad; Rawang; Presencial; MYR 50.000 - 70.000; Jornada completa

Descripción de la vacante

KPJ Healthcare Berhad is seeking an IT Support professional to monitor and support hospital information systems, install peripherals, and assist end-users. You will maintain data security, liaise with external providers, and help train staff in system usage.

The role requires strong English communication, teamwork, and willingness to travel. Ideal candidates hold a Bachelor's in IT/CS and have 2 years of relevant experience, preferably in healthcare.

Formación

• Bachelor’s Degree in Information Technology / Computer Science or related field.
• 2 years of relevant experience or an equivalent combination of education and work related experience.
• Preferably with relevant experience in Hospital/healthcare.
• Excellent English communication skills both oral and written.
• Ability to work on multiple projects and meet deadlines.
• Willing to travel and work after hours when required.

Responsabilidades

• Continuously monitor the basic computerized system and support end-users.
• Install and configure computer peripherals and software when required.
• Maintain reference data, update and secure the Hospital Information System.
• Provide IT support to end-users on HMS software, PC software and IT devices.
• Relate data-flow between modules in the application systems and understand inter-module integration.
• Manage the hospital's LAN network and liaise with external providers on major issues.
• Provide training to IT operators or end-users on relevant systems.
• Carry out basic maintenance for hospital computer hardware.
• Ensure compliance with ISO standards and participate in quality initiatives.
• Follow safety, health, and security requirements under policies.

Conocimientos

Customer interaction

Multitasking

Team collaboration

English proficiency

Work under pressure

After-hours

Travel

MS Office

Educación

Bachelor's Degree in IT/CS

Herramientas

MS Office

Descripción del empleo

KPJ Healthcare Berhad is seeking an IT Support professional to monitor and support hospital information systems, install peripherals, and assist end-users. You will maintain data security, liaise with external providers, and help train staff in system usage.

The role requires strong English communication, teamwork, and willingness to travel. Ideal candidates hold a Bachelor's in IT/CS and have 2 years of relevant experience, preferably in healthcare.