Head of Transaction Monitoring Operations

Centauri Services And Technology Sdn. Bhd.; Kuala Lumpur; On-site; MYR 200,000 - 250,000; Full time

Job summary

A technology services company in Kuala Lumpur is seeking a Head of Transaction Monitoring Operations to lead a global team of over 100 specialists. This role involves ensuring high-quality execution of transaction monitoring, developing SOPs, and collaborating with various teams to drive compliance initiatives. The ideal candidate will have over 8 years of experience in AML operations and a proven track record in leadership roles. Competitive remuneration, meal allowances, and opportunities for growth are offered.

Benefits

Competitive remuneration package

Meal Allowance up to RM 500/month

Monthly Team Building

RM 3,500 Benefits per annum

Convenient workplace (5 minutes walk from MRT TRX)

Employee engagement programs

Multinational working environment

Qualifications

• Over 8 years of senior leadership experience in AML operations, transaction monitoring, or financial crime compliance.
• Proven track record in managing large departments.
• Strong operational knowledge in building compliance programs.
• Exceptional adaptability in fast-paced environments.

Responsibilities

• Lead a global team of transaction monitoring specialists.
• Ensure high-quality execution of TM alert reviews.
• Develop and maintain SOPs and investigation frameworks.
• Mentor team members on case investigation and analysis.
• Coordinate responses to audits and regulatory queries.

Skills

Senior leadership experience in AML operations

Operational knowledge in compliance programs

Hands-on experience in TM investigations

Strong problem-solving skills

Excellent communication skills

Strong analytical skills

Job description

Head of Transaction Monitoring Operations

Centauri Services and Technology Sdn. Bhd. provides customer support and back end support services to OK Group, an international conglomerate specialising in fintech and blockchain technology. OK Group is most known for OKX—one of the world's largest digital assets exchanges.

What you'll be doing

To lead a global team of over 100 Transaction Monitoring (TM) specialists (and growing), team leaders, and managers in conducting daily transaction monitoring and utilizing real-time blockchain analytics to identify, investigate and prevent financial crimes.

Ensure high-quality and consistent execution of TM alert reviews and initial case investigation. Drive a culture of ownership, accountability, and continuous improvement.

Develop and maintain SOPs, playbooks, and investigation frameworks.

Oversee day-to-day processing of TM alerts and ensure SLA, accuracy, and quality standards are met. Collaborate with the Learning Development & Quality Assurance team to jointly develop, implement, and continually refine TM QA methodologies and training programs on typologies, analytics, and investigation techniques. Mentor team members on case investigation, red flag identification, and transaction analysis.

Coordinate responses to internal and external Transaction Monitoring audits and regulatory queries, and lead remediation efforts of any resulting findings and/or corrective actions in a timely manner.

Act as the professional voice of L1 in discussions with Compliance, Risk, Product, Policy, and Tech teams. Challenge operational pain points and elevate high-risk issues to senior management when necessary. Provide insights and feedback related to system logic, alert quality, and transaction trends.

What we look for

Over 8 years of senior leadership experience in AML operations, transaction monitoring, or financial crime compliance within the financial services, fintech, or crypto industry.

Proven track record in leadership roles, particularly in managing large departments within a business.

Strong operational knowledge in building and running a robust compliance program. Hands‑on experience in TM investigations is a must.

Exceptional adaptability in a fast‑paced and constantly evolving industry landscape.

Experience in developing and implementing compliance policies and procedures from the ground up.

Ability to drive cross‑functional collaborations and foster a culture of compliance across diverse teams and regions.

Strong problem‑solving skills, with the ability to address and resolve complex strategic issues.

Excellent communication and interpersonal skills, capable of effectively conveying complex compliance information to diverse stakeholders.

Strong analytical skills, with the ability to leverage data and technology, such as blockchain analytics, for effective transaction monitoring and financial crime prevention.

Nice to have

Experience at financial institutions and/or tech companies an advantage

A passion and belief in Blockchain and Cryptocurrency

Competitive remuneration package.

Meal Allowance up to RM 500/month

Monthly Team Building

RM 3,500 Benefits per annum (Training, Wellness and Flexi-benefits)

Convenient workplace (5 minutes walk fromMRT TRX).

Excellent prospects for growth and promotion - we provide you with assistance, opportunities for skill development, mentoring, and training programmes to help you succeed.

Employee engagement, recognition and appreciation program.

Multinational working environment - Advance your career by interacting with individuals from various backgrounds, cultures, and nations.