Head of Sales

FWD Insurance Berhad; Kuala Lumpur; On-site; MYR 350,000 - 600,000; Full time

Job summary

FWD Insurance Berhad is seeking an experienced Senior Sales Leader to drive achievement of bancassurance sales targets and align business plans with partnership objectives. The role focuses on developing annual strategies, executing campaigns, and monitoring nationwide performance with proactive interventions.

You will lead and coach sales teams, strengthen product knowledge, and ensure high standards of integrity and compliance.

Qualifications

• Minimum 10 years' experience in financial services, preferably in insurance or bancassurance.
• Board-based knowledge of the Insurance business and Malaysian market practices.
• Proven leadership experience managing sales teams.
• Business acumen with strategic and analytical thinking skills.
• Excellent communication, influencing, and stakeholder management skills.

Responsibilities

• Drive achievement of NB sales targets and overall business goals.
• Develop and execute annual business plans and sales strategies aligned with partnership objectives.
• Plan and implement tactical sales campaigns for customers and sales teams.
• Monitor nationwide sales performance and intervene using Business MI.
• Provide regular performance updates and insights to Management.
• Lead, coach and motivate RMs and team to achieve targets.
• Strengthen product knowledge and need-based selling skills.
• Conduct regular field visits to branches and states to provide on-ground support.

Skills

Leadership

Sales management

Strategic thinking

Communication

Stakeholder management

Coaching

Education

Bachelor's degree in a related field

Tools

CRM

Job description

Drive achievement of NB sales targets and overall business goals.

Develop and execute annual business plans and sales strategies aligned with partnership objectives.

Plan and implement tactical sales campaigns for customers and sales teams.

Monitor nationwide sales performance and initiate timely interventions using Business MI.

Provide regular performance updates, insights and recommendations to Management.

Partnership Management

Build and maintain strong working relationships with bank partners and key stakeholders.

Attend joint working group meetings and collaboration sessions with bank partners and group counterparts.

Ensure agreed service level standards are met and resolve sales-related issues effectively.

Lead, coach and motivate RMs and team to achieve assigned targets.

Strengthen product knowledge, sales capability and need-based selling skills.

Conduct regular field visits to branches and states to provide on-ground support.

Customer & Compliance

Ensure high standards of integrity, professionalism and compliance in all sales activities.

Uphold company policies, regulatory requirements and bank partner frameworks.

Identify and manage operational and sales-related risks.

Ensure timely implementation of audit and risk review recommendations.

QUALIFICATIONS / EXPERIENCE

Minimum 10 years' experience in financial services, preferably in insurance or bancassurance.

Possess board-based knowledge of the Insurance business and Malaysian market practices.

Proven leadership experience managing sales teams.

Possess business acumen with strategic and analytical thinking skills.

Excellent communication, influencing, and stakeholder management skills.