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CREW by HRNET seeks a Head of Operations for Data Center facilities in Johor, overseeing 24/7 operations across multiple campuses. You will manage critical electrical and mechanical infrastructure, lead engineering teams, and drive reliability, governance, and service delivery.
The role requires a Bachelor's in Electrical/Mechanical Engineering or Facilities Management and 15+ years of senior leadership experience in data centers, with a proven track record in incident management, risk
Our client is seeking an experienced Head of Operations, Data Center (Facilities & Maintenance) to lead 24/7 operations across multiple data center facilities in Johor. The successful candidate will oversee critical infrastructure, engineering teams, operational reliability, and service delivery while driving operational excellence and supporting business expansion.
Lead and manage 24/7 data center operations across multiple facilities and campus environments.
Oversee critical electrical and mechanical infrastructure, including UPS, generators, cooling systems, BMS, and EPMS.
Develop operational strategies, SOPs, maintenance programmes, and performance standards.
Lead incident management, RCA, risk mitigation, and business continuity planning.
Manage Data Center Managers, engineering teams, and operational personnel.
Oversee new data center commissioning, operational readiness, and facility handovers.
Manage operational budgets, vendors, customer relationships, and service-level agreements (SLAs).
Ensure compliance with safety regulations, operational standards, and governance requirements.
Bachelor's Degree in Electrical Engineering, Mechanical Engineering, Facilities Management, or a related discipline.
Typically 15+ years of relevant experience, preferably in data centers or other mission-critical environments.
Proven senior leadership experience managing 24/7 critical facility operations and large technical teams.
Strong knowledge of electrical and mechanical infrastructure, redundancy, and maintenance management.
Experience in incident management, RCA, risk management, and business continuity.
Strong leadership, stakeholder management, and operational budgeting skills.
Experience managing multiple data center facilities or large campuses is highly advantageous.
Only shortlisted candidates will be notified.