Head of Critical Facilities & Data Center Operations

SM2 Consulting; Johor Bahru; Sur place; MYR 400 000 - 700 000; Plein temps

Résumé du poste

SM2 Consulting is seeking a highly experienced Facilities Director (Critical Infrastructure) for a Malaysia-based client operating multiple APAC data centres. The role leads a dedicated Critical Infrastructure team across Johor and Kuala Lumpur, ensuring top-tier M&E performance and rapid incident response.

The candidate brings 5+ years of leadership in mechanical/electrical systems within mission-critical environments, with strong risk management and emergency procedures expertise.

Qualifications

• Bachelor's degree or diploma in Engineering or related field.
• 5+ years’ experience in mechanical/electrical systems within data centre or mission-critical environments.
• Strong hands-on experience in M&E maintenance, troubleshooting, and repair activities.
• Proven leadership skills with 5+ years’ experience managing technical staff.
• Strong understanding of operational risk, emergency response, and maintenance best practices.

Responsabilités

• Set up and lead the regional Critical Response organisation, including engineers, licensed personnel, and technicians.
• Provide supervision, coaching, performance monitoring, and competency development for all Critical Response personnel.
• Develop, implement, and continuously improve the regional self-perform maintenance strategy for mechanical and electrical systems.
• Track progress and ensure alignment with operational standards and business goals.
• Lead and support troubleshooting efforts for major M&E issues across country data centres.
• Provide escalation support to site DCO teams, ensuring fast recovery and minimising downtime.
• Develop and implement regional emergency response procedures for the Critical Response team.
• Coordinate cross-functional teams during incidents to mitigate risk and ensure rapid stabilisation.
• Work closely with internal teams (DCO, Engineering, Reliability, Projects, HSE) and external vendors/OEMs.
• Share best practices, technical insights, and training materials to enhance country capability.

Connaissances

Leadership

M&E maintenance

Troubleshooting

Emergency response

Cross-functional collaboration

Formation

Bachelor's degree in Engineering

Description du poste

SM2 Consulting is seeking a highly experienced Facilities Director (Critical Infrastructure) for a Malaysia-based client operating multiple APAC data centres. The role leads a dedicated Critical Infrastructure team across Johor and Kuala Lumpur, ensuring top-tier M&E performance and rapid incident response.

The candidate brings 5+ years of leadership in mechanical/electrical systems within mission-critical environments, with strong risk management and emergency procedures expertise.