Data Center Lead Facilities Engineer-Johor Bahru, Malaysia

Alibaba Cloud; Johor Bahru; On-site; MYR 120,000 - 180,000; Full time

Job summary

Alibaba Cloud seeks a Data Center Senior Facilities Engineer to ensure safe, reliable operation of mission-critical data centers across assigned sites. You will lead on-site incident response, oversee maintenance programs, and coordinate with vendors and cross-functional teams to drive continuous improvement and risk control.

The role requires a Bachelor’s degree in Electrical/Mechanical Engineering or related field, plus experience in data centers or telecom/industrial environments.

Qualifications

• Bachelor’s degree in Electrical/Mechanical Engineering or related field.
• Experience in data center facilities or mission-critical environments.
• Knowledge of power distribution, UPS, generators, HVAC and fire protection; familiarity with BMS/DCIM platforms.

Responsibilities

• Ensure safe, reliable operation of critical facilities systems across data centers.
• Lead on-site incident response, escalation, root cause analysis and corrective actions.
• Manage planned changes, preventive maintenance, and routine inspections with documentation.
• Monitor capacity, energy efficiency, and system reliability; drive improvements across sites.
• Coordinate with vendors, colo partners, and cross-functional teams for smooth operations.

Skills

Incident Management

Maintenance Oversight

Facilities Operations

BMS/EPMS/DCIM Familiarity

Communication

Chinese language (advantage)

Education

Bachelor’s degree in Electrical/Mechanical Engineering or related

Tools

BMS/EPMS/DCIM platforms

Job description

We are looking for Data Center Senior Facilities Engineer to support the safe, reliable, and efficient operation of mission-critical infrastructure across assigned data center sites. This role is responsible for on-site facilities operations, incident and change management, maintenance oversight, technical support, and continuous improvement of critical systems. You will work closely with internal teams and external service providers to ensure operational excellence, risk control, and high availability across data center facilities.

Responsibilities

• Ensure the safe, stable, and compliant operation of critical facilities systems, including electrical, mechanical, cooling, fire protection, and monitoring systems.
• Lead on-site response to facilities incidents and safety events, including escalation, root cause analysis, corrective actions, and closure.
• Oversee the execution of planned changes, preventive maintenance, and routine inspections, ensuring quality, compliance, and documentation traceability.
• Monitor key operating metrics such as capacity, energy efficiency, and system reliability, and drive improvement opportunities across assigned sites.
• Provide technical support for complex site issues and contribute to engineering reviews, equipment selection, upgrades, and optimization initiatives.
• Coordinate with vendors, colo, and cross-functional teams to support smooth site operations and continuous improvement.

Job Requirements

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering, HVAC, Facilities Engineering, Automation, or a related discipline.
• Relevant experience in data center facilities, mission-critical environments, telecom infrastructure, industrial operations, or large-scale commercial facilities.
• Strong knowledge of critical infrastructure systems such as power distribution, UPS, generators, HVAC/cooling, fire protection, and BMS/EPMS/DCIM platforms.
• Proven ability to manage incidents, planned works, maintenance activities, and operational risks in a high-availability environment.
• Strong problem-solving, communication, and coordination skills.
• Bilingual or multilingual proficiency is preferred, with proficiency in Chinese considered a strong advantage.

Preferred Qualifications

• Experience in hyperscale, colocation, or enterprise data center environments.
• Familiarity with MOPs, SOPs, EOPs, permit-to-work processes, and operational risk controls.
• Experience working with third-party vendors and on-site operation teams.
• Relevant professional certifications in electrical, mechanical, HVAC, facilities, or data center operations.