Head of Learning & Agency Capability Development

Zurich Insurance; Kuala Lumpur; Presencial; MYR 260.000 - 340.000; Jornada completa

Descripción de la vacante

Zurich Insurance in Malaysia seeks a Head of Training Management Developement Centre to lead the agency learning and development strategy across Life Insurance and Family Takaful distribution channels. You will drive sales capability, leadership development, onboarding effectiveness, regulatory compliance, and digital learning transformation.

The role focuses on improving agent productivity, persistency, recruitment quality, customer outcomes, and sustainable business growth while partnering

Formación

• Proven ability to lead agency learning & development strategy.
• Experience in regulatory learning requirements (BNM/LIAM etc.).
• Track record of implementing scalable learning programs.

Responsabilidades

• Design and oversee the agency learning & development strategy.
• Lead and develop the Training team to deliver scalable learning solutions.
• Establish annual learning plans, budgets, and success metrics.

Conocimientos

Leadership

Learning & Development

Regulatory compliance

Digital learning

Herramientas

LMS

Descripción del empleo

Zurich Insurance in Malaysia seeks a Head of Training Management Developement Centre to lead the agency learning and development strategy across Life Insurance and Family Takaful distribution channels. You will drive sales capability, leadership development, onboarding effectiveness, regulatory compliance, and digital learning transformation.

The role focuses on improving agent productivity, persistency, recruitment quality, customer outcomes, and sustainable business growth while partnering