Head of Facility Management: Standardize & Elevate FM

Harta Maintenance Sdn Bhd; Kuala Lumpur; On-site; MYR 180,000 - 300,000; Full time

Job summary

Harta Maintenance Sdn Bhd is seeking a Head of Facility Management in Kuala Lumpur to lead Facility Managers and deliver QA and value across FM contracts. The role establishes a single FM system with standard plans, SOPs, KPIs and comprehensive reporting, while ensuring compliance with ISO 41001 and safety standards.

Responsibilities include developing asset lifecycle plans, managing budgets, driving improvements across hard and soft services, and supporting client relationships with clear

Qualifications

• Degree in Facilities Management or related field.
• At least 10 years FM experience with leadership of multiple sites.
• Experience establishing FM systems, plans, SOPs and KPIs.
• Strong knowledge of hard/soft services and asset lifecycle.
• Proven budgeting, reporting and client relationship skills.

Responsibilities

• Lead FM system implementation: plans, SOPs, KPIs and monthly reports.
• Direct Facility Managers to ensure QA and on-site performance.
• Define and monitor SLAs, safety, and client satisfaction metrics.
• Maintain asset registers and lifecycle planning across contracts.
• Oversee project delivery, commissioning, handover and maintenance.
• Manage budgets, variances and contract profitability with Finance.
• Liaise with clients, BD and procurement on performance improvements.
• Ensure compliance with safety, regulations and ISO 41001.
• Build leadership pipeline, develop skills and CI/ CIDB goals.

Skills

Leadership

FM System Design

KPIs & Reporting

Budgeting & Cost Control

Quality Assurance

Asset Lifecycle Planning

ISO 41001 Knowledge

CIDB Certification Awareness

Stakeholder Management

Education

Degree in Facilities Management

Tools

CMMS

CAFM

ISO Management Systems

Job description

Harta Maintenance Sdn Bhd is seeking a Head of Facility Management in Kuala Lumpur to lead Facility Managers and deliver QA and value across FM contracts. The role establishes a single FM system with standard plans, SOPs, KPIs and comprehensive reporting, while ensuring compliance with ISO 41001 and safety standards.

Responsibilities include developing asset lifecycle plans, managing budgets, driving improvements across hard and soft services, and supporting client relationships with clear