Head of F&B Operations - Luxury Hotel

Banyan Group; Kuala Lumpur; On-site; MYR 180,000 - 280,000; Full time

Job summary

Banyan Group is seeking a Director of Food & Beverage for Pavilion Hotel Kuala Lumpur. You will oversee strategy, operations and leadership across restaurants, bars, banqueting and kitchen functions to strengthen the hotel’s F&B proposition.

You will collaborate with the General Manager to drive revenue, manage budgets and ensure exceptional guest experiences in a luxury, fast-paced setting. Sustainability initiatives and talent development are also key.

Qualifications

• Bachelor's degree in Hospitality Management or related discipline.
• Experience leading F&B strategy across multiple outlets is essential.
• Luxury or five-star hotel background preferred.

Responsibilities

• Lead F&B strategy and operations across restaurants, bars, banqueting and kitchen functions.
• Partner with the General Manager on business strategy, planning and key decisions.
• Develop and mentor the F&B leadership team to ensure clear objectives and succession planning.
• Maintain high standards of food quality, presentation, service, hygiene and cleanliness across outlets.
• Work with the Executive Chef to develop menus, concepts and dining experiences.
• Drive F&B commercial performance through pricing, revenue optimisation and cost management.
• Prepare and manage annual F&B business plans and budgets; monitor performance.
• Oversee inventory, equipment and beverage controls to minimise wastage.
• Collaborate with Sales & Marketing on promotions and revenue initiatives.
• Monitor guest feedback, trends and competition to improve F&B experience and performance.
• Ensure robust F&B reporting, controls, risk management and compliance with standards.
• Build a strong service culture and develop, engage and retain F&B talent.
• Support sustainability and CSR initiatives at property level.

Skills

Leadership

People management

Commercial acumen

Budgeting

Communication

Guest experience

F&B operations

Fast-paced environment

Education

Bachelor's degree in Hospitality Management

Job description

Banyan Group is seeking a Director of Food & Beverage for Pavilion Hotel Kuala Lumpur. You will oversee strategy, operations and leadership across restaurants, bars, banqueting and kitchen functions to strengthen the hotel’s F&B proposition.

You will collaborate with the General Manager to drive revenue, manage budgets and ensure exceptional guest experiences in a luxury, fast-paced setting. Sustainability initiatives and talent development are also key.