Head of Aerospace

DHL Global Forwarding (Malaysia) Sdn Bhd; Sepang; On-site; MYR 300,000 - 520,000; Full time

Job summary

DHL Global Forwarding Malaysia Sdn Bhd is seeking a Head of Aerospace to lead our aerospace logistics strategy, delivering best-in-class air freight transportation solutions.

The role prioritises coordinating across markets, driving governance actions, and improving data quality, with a strong emphasis on leadership, stakeholder engagement, and risk visibility for a dynamic global sector.

Qualifications

• Degree in Logistics, Transportation, and/or Business Studies with minor in logistics and supply chain
• Minimum 8 years’ experience in freight forwarding industry especially in Air Freight product
• Strong customer service mindset with excellent communication and stakeholder management skills
• Detail-oriented with a strong focus on accuracy and quality

Responsibilities

• Coordinate strategic Aerospace Sector priorities across multiple workstreams, markets, customers, or programs and ensure consistent Global-aligned execution.
• Convert recurring customer, product, sector, or control tower issues into capability improvements, governance actions, and adoption plans.
• Coordinate across senior stakeholders to align product promise, customer experience, commercial priorities, operations reality, and digital enablement.
• Provide leadership visibility on performance trends, customer risks, capability gaps, and required interventions.
• Develop capability maturity by coaching managers, standardizing expectations, and reinforcing decision quality and escalation discipline.
• Protect the defined Aerospace Sectors scope: sector proposition and vertical playbooks, sector customer needs and market signals, sector activation with Growth and Customer Operations, sector-specific product readiness, feedback loop from service performance to proposition refinement.
• Use approved systems, dashboards, and source-of-truth reporting to support decisions and avoid local variants.
• Contribute to the move from processing to coordination to orchestration by improving data quality, handoff clarity, and proactive risk visibility.

Skills

Strategic logistics leadership

Air Freight operations

Stakeholder management

Coaching and mentoring

Data-driven decision making

Education

Degree in Logistics/Transportation/Business Studies

Tools

Dashboards

Source-of-truth reporting systems

Job description

DHL Global Forwarding (Malaysia) Sdn Bhd 4.2 View all jobs

Are you a strategic logistics leader with a passion for the aerospace industry and a proven track record in air freight operations? We are seeking an experienced Head of Aerospace to lead and drive our aerospace logistics strategy, delivering best-in-class transportation solutions for one of the most demanding and dynamic sectors in global supply chains.

Job Responsibilities:

• Coordinate strategic Aerospace Sector priorities across multiple workstreams, markets, customers, or programs and ensure consistent Global-aligned execution.;
• Convert recurring customer, product, sector, or control tower issues into capability improvements, governance actions, and adoption plans.;
• Coordinate across senior stakeholders to align product promise, customer experience, commercial priorities, operations reality, and digital enablement.;
• Provide leadership visibility on performance trends, customer risks, capability gaps, and required interventions.;
• Develop capability maturity by coaching managers, standardizing expectations, and reinforcing decision quality and escalation discipline.;
• Protect the defined Aerospace Sectors scope: sector proposition and vertical playbooks, sector customer needs and market signals, sector activation with Growth and Customer Operations, sector-specific product readiness, feedback loop from service performance to proposition refinement.;
• Use approved systems, dashboards, and source-of-truth reporting to support decisions and avoid local variants.;
• Contribute to the move from processing to coordination to orchestration by improving data quality, handoff clarity, and proactive risk visibility.

We are expecting the incumbent to meet these requirements:

• Degree in Logistics, Transportation, and/or Business Studies with minor in logistics and supply chain
• Minimum 8 years’ experience in freight forwarding industry especially in Air Freight product
• Strong customer service mindset with excellent communication and stakeholder management skills.
• Good problem-solving, coordination and organizational abilities.
• Detail-oriented with a strong focus on accuracy and quality.
• Ability to thrive in a fast-paced operational environment.
• Experience business development will be an added advantage.
• This position is located atSepang, Selangor.

We are committed to equal opportunity and reject any forms of discrimination. The basis for employee selection at DHL Group is qualification, performance skills and experience.

We apologize if you are not contacted. Only shortlisted candidates will be contacted to proceed with pre-screening. Thank you for choosing DHL Global Forwarding as your Employer of Choice.