Hands-On E‑Commerce Growth Manager

Sainhall Nutrihealth Sdn Bhd

George Town

On-site

MYR 100,000 - 150,000

Full time

12 hours ago
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Job summary

Sainhall Nutrihealth Sdn Bhd, a Singapore-headquartered health and wellness business, is seeking a commercially minded Digital Growth (Assistant) Manager to own day-to-day e-commerce performance across marketplaces and brand sites. You’ll drive CRM, campaigns and customer retention while coordinating with marketing, commercial and operations in a lean team.

The role requires hands-on execution, a willingness to cover Penang office leadership responsibilities when needed, and a focus on

Qualifications

  • Five years hands-on experience managing e-commerce channels and driving growth.
  • Experience with CRM and email marketing campaigns, segmentation and automation.
  • Strong knowledge of SEO, GEO and paid search optimization.
  • Willingness to take on office coordination or leadership responsibilities when needed.

Responsibilities

  • Manage and optimise marketplace stores and brand websites, including content, pricing, promotions, bundles and the customer journey.
  • Plan and execute platform campaigns and product launches with stock and fulfilment readiness.
  • Monitor store health, customer enquiries, reviews and fulfilment issues and resolve problems promptly.
  • Identify new online channels and markets, assess commercial potential and execution needs.
  • Build an actionable e-commerce campaign calendar with clear objectives and budgets.
  • Own CRM and email marketing strategy and execution to drive retention and repeat purchases.
  • Develop offers, messaging and bundles to improve conversion and average order value.
  • Collaborate with marketing for ads, SEO and landing pages to convert traffic into purchases.
  • Provide practical backup for marketing colleagues and support GEO and Google Ads initiatives.

Skills

E-commerce management
CRM & email marketing
SEO & Google Ads
Office leadership
Data-driven decision making

Job description

Sainhall Nutrihealth Sdn Bhd, a Singapore-headquartered health and wellness business, is seeking a commercially minded Digital Growth (Assistant) Manager to own day-to-day e-commerce performance across marketplaces and brand sites. You’ll drive CRM, campaigns and customer retention while coordinating with marketing, commercial and operations in a lean team.

The role requires hands-on execution, a willingness to cover Penang office leadership responsibilities when needed, and a focus on

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