Hands-On E‑Commerce Growth Manager

Sainhall Nutrihealth Sdn Bhd; George Town; On-site; MYR 100,000 - 150,000; Full time

Job summary

Sainhall Nutrihealth Sdn Bhd, a Singapore-headquartered health and wellness business, is seeking a commercially minded Digital Growth (Assistant) Manager to own day-to-day e-commerce performance across marketplaces and brand sites. You’ll drive CRM, campaigns and customer retention while coordinating with marketing, commercial and operations in a lean team.

The role requires hands-on execution, a willingness to cover Penang office leadership responsibilities when needed, and a focus on

Qualifications

• Five years hands-on experience managing e-commerce channels and driving growth.
• Experience with CRM and email marketing campaigns, segmentation and automation.
• Strong knowledge of SEO, GEO and paid search optimization.
• Willingness to take on office coordination or leadership responsibilities when needed.

Responsibilities

• Manage and optimise marketplace stores and brand websites, including content, pricing, promotions, bundles and the customer journey.
• Plan and execute platform campaigns and product launches with stock and fulfilment readiness.
• Monitor store health, customer enquiries, reviews and fulfilment issues and resolve problems promptly.
• Identify new online channels and markets, assess commercial potential and execution needs.
• Build an actionable e-commerce campaign calendar with clear objectives and budgets.
• Own CRM and email marketing strategy and execution to drive retention and repeat purchases.
• Develop offers, messaging and bundles to improve conversion and average order value.
• Collaborate with marketing for ads, SEO and landing pages to convert traffic into purchases.
• Provide practical backup for marketing colleagues and support GEO and Google Ads initiatives.

Skills

E-commerce management

CRM & email marketing

SEO & Google Ads

Office leadership

Data-driven decision making

Job description

Sainhall Nutrihealth Sdn Bhd, a Singapore-headquartered health and wellness business, is seeking a commercially minded Digital Growth (Assistant) Manager to own day-to-day e-commerce performance across marketplaces and brand sites. You’ll drive CRM, campaigns and customer retention while coordinating with marketing, commercial and operations in a lean team.

The role requires hands-on execution, a willingness to cover Penang office leadership responsibilities when needed, and a focus on