H2R Data & Operation - Process Executive

Infosys; Petaling Jaya; On-site; MYR 45,000 - 73,000; Full time

Job summary

Infosys is hiring for a role in its HR Shared Services hub in Malaysia. The candidate will manage employee records, assist in HR audits, and support HR projects and trainings. Workday and SAP knowledge are advantageous.

Ideal candidates will have 1–2 years in a shared services HR environment, strong admin skills, and fluency in English. Role involves handling employee lifecycle activities and case management support.

Qualifications

• 1-2 years related experience in shared service environment preferably within human resources function
• Demonstrates knowledge or experience in human resources & cases management system - SAP/Workday
• Proven experience in similar human resources positions
• Proven administrative support experience
• Hand on experience with HR software, like HRIS
• Fluent in English; proficiency in a second language is an advantage

Responsibilities

• Act as point of contact for escalated HR queries from employees and partners
• Organise and maintain employee records in a HR Shared Services hub
• Coordinate administration for HR projects & participate in HR audits
• Coordinate HR projects, meetings and training seminars
• Manage Employee Life cycle processes as per approved guidelines
• Initiate Hire and create employee profiles in Workday
• Process Job changes in Workday (Reporting change, organisation change, confirmation, promotion, Transfer, etc)
• Process Termination and issue transactional letters
• Manage and resolve standard queries via Case Management system
• Maintain e-filing management system
• Support Senior & Team Lead as required

Skills

Fluent in English

Interpersonal skills

HR case management

Education

Bachelor's Degree

Higher Secondary/STPM/Pre-U

Post Graduate Diploma

Professional Degree

Master's Degree

Tools

Workday

SAP

Job description

• Act as point of contact for all escalated HR related queries from employees and partners.
• Organise and maintain employee records in a HR Shared Services hub.
• Co-ordinate administration for HR projects & participate in HR audits.
• Co-ordinate HR projects, meetings and training seminars.
• Manage Employee Life cycle processed as per approved guidelines:
• Initiate Hire and creating employee profile in Workday
• Process Job change transaction in Workday (Reporting change, organisation change, confirmation, promotion, Transfer, etc)
• Process Termination
• Issue transactional letters
• Manage standard queries thru Case Management system for daily operation.
• Manage and maintain e-filing management system.
• Support Senior & Team Lead as & when required.

Education/Experience

• Candidate must possess at least a Higher Secondary/STPM/"A" Level/Pre-U, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree, Business studies/ Administration/ Management or equivalent.
• 1-2 years related experience in shared service environment preferably within human resources function
• Demonstrate knowledge of basic office procedures & human resources function
• Demonstrates knowledge or experience in human resources & cases management system - SAP/Workday
• Demonstrate effective and stable interpersonal relationship with internal and external parties
• Fluent in English. Proficiency in a second language would be an advantage
• Proven experience in similar human resources positions
• Proven work experience in a similar position.
• Proven administrative support experience
• Hand on experience with HR software, like HRIS