Guest Room & Facilities Technician

Ormond Group; Malaysia; Hybrid; MYR 24,000 - 42,000; Full time

Job summary

Ormond Group is seeking a Technician Room Service to respond to guest repair requests, welcome and assist guests, and maintain hotel facilities. You will operate electrical, plumbing, refrigeration, and boiler systems, and communicate with guests to provide information and help.

You will read test equipment and safety manuals, handle maintenance in guest rooms such as plunging toilets, unclogging drains, and repairing hardware and HVAC components, ensuring confidentiality and high service

Responsibilities

• Respond and attend to guest repair requests.
• Welcome and acknowledge all guests according to company standards, anticipate and address guests.
• Understand and operate advanced electrical, plumbing, refrigeration, and boiler systems.
• Communicate with different types of people to comprehend what they want and to provide them with information and assistance.
• Check for new maintenance requests and update remarks once the task is completed.
• Ability to focus attention on details, speed, and accuracy.
• Ability to maintain the confidentiality of hotel guests and pertinent hotel information.
• Ability to read and understand test equipment, measuring devices, and safety manuals.
• Perform maintenance activities in the guest room like plunging toilets, unclogging drains, and repairing all types of hardware, and electrical equipment including lamps, air conditioners / HVAC, and AC ducts.

Job description

Ormond Group is seeking a Technician Room Service to respond to guest repair requests, welcome and assist guests, and maintain hotel facilities. You will operate electrical, plumbing, refrigeration, and boiler systems, and communicate with guests to provide information and help.

You will read test equipment and safety manuals, handle maintenance in guest rooms such as plunging toilets, unclogging drains, and repairing hardware and HVAC components, ensuring confidentiality and high service