Guest-Focused Restaurant Team Member (Front & Kitchen)

Kluang Station F&B Sdn Bhd; Kuala Lumpur; On-site; MYR 28,000 - 39,000; Full time

Job summary

Kluang Station F&B Sdn Bhd in Malaysia is seeking Restaurant Crew - Kitchen & Service roles. You will greet customers, lead them to tables, take orders, and ensure timely service with friendly attitude.

Responsibilities include food preparation support, maintaining kitchen hygiene, and assisting with FIFO and cleanliness. This position emphasizes upselling, cash handling, and teamwork with kitchen and service staff.

Responsibilities

• Greet and approach customers with friendly service.
• Lead customer to designated table.
• Pass menu to customer and take order promptly.
• Repeat order to customer for accuracy ordering before punch in to system.
• Take care of outlet cleanliness, to maintain outlet is hygiene at all time.
• Ensure customers are served quality food.
• Ensure food is served with good presentation.
• Upsell products to increase sales revenue.
• Prepare meal ingredients for the cook, including washing, peeling, cutting and slicing ingredients.
• Assist kitchen staff to unload food supplies from delivery truck.
• Store ingredients and food items according to food safety standards.
• Ensure the areas for daily food preparation are clean and hygiene at all times.
• Follow kitchen policies, procedures and service standards set by the company.
• Wash dishes, glassware, flatware, pots and pans either with a dishwasher or by hand.
• Make sure the tools, utensils and dishes are clean and kept in the designated area.
• Place the produced pack food according to FIFO procedure.
• Perform regular sweeping and scrubbing of floors, clean up and remove garbage.
• Clean and sanitize kitchen areas including work surfaces, cupboards and storage areas.
• Follow cash handling procedures at all times and handle customer payments.
• Support the kitchen and service team as required.
• Perform other duties deemed necessary by the Management.
• We are one of the leading Food & Beverage brand in the market. Our corporate vision is to be the leading Food & Beverage specialist in our chosen segment and markets. We combine strategic marketing plans for innovative business expansion together with providing quality food products and excellent customer service. We strongly believe in good corporate values towards our employees, customers, suppliers and environment.

Job description

Kluang Station F&B Sdn Bhd in Malaysia is seeking Restaurant Crew - Kitchen & Service roles. You will greet customers, lead them to tables, take orders, and ensure timely service with friendly attitude.

Responsibilities include food preparation support, maintaining kitchen hygiene, and assisting with FIFO and cleanliness. This position emphasizes upselling, cash handling, and teamwork with kitchen and service staff.