Guest-Focused Resort Security & Risk Supervisor

Mangala Estate Boutique Resort; Kuantan; On-site; MYR 67,000 - 100,000; Full time

Job summary

Mangala Estate Boutique Resort is seeking a Risk & Security Supervisor to oversee daily security, safety, and risk management across the resort, ensuring protection for guests, colleagues, contractors, visitors and assets.

The role provides hands-on leadership to the security team, implements security procedures, emergency preparedness, investigations, and regulatory compliance while delivering a professional, guest-focused security service aligned with IHG standards.

Qualifications

• Supervise daily security operations across guest areas and assets.

Responsibilities

• Oversee daily security operations to protect guests, staff and resort assets.
• Monitor access control and supervise security posts and patrols.
• Lead incident reporting, investigations, and safety documentation.
• Coordinate emergency response and liaise with authorities during incidents.
• Support risk assessments, safety procedures, and compliance with regulations.
• Supervise Security Officers; plan shifts and provide on-the-job training.
• Maintain guest-focused security services while upholding luxury standards.
• Assist with events security planning and crowd management.
• Prepare daily security reports and maintain records.

Job description

Mangala Estate Boutique Resort is seeking a Risk & Security Supervisor to oversee daily security, safety, and risk management across the resort, ensuring protection for guests, colleagues, contractors, visitors and assets.

The role provides hands-on leadership to the security team, implements security procedures, emergency preparedness, investigations, and regulatory compliance while delivering a professional, guest-focused security service aligned with IHG standards.