Guest-First F&B Service Crew

Kozi Square Sdn Bhd; Kuching; On-site; MYR 20,000 - 31,000; Full time

Job summary

Kozi Square Sdn Bhd in Kuching is seeking a friendly Service Crew to join our team. You will provide excellent customer service and support daily operations in a fast-paced environment.

The role involves greeting customers, taking orders, preparing beverages, and maintaining hygiene across the service area. You will also handle payments, assist with opening/closing duties, restock supplies, and ensure orders are accurate and promptly served.

Qualifications

• Minimum SPM or equivalent.
• Previous experience in F&B, hospitality, or customer service is an advantage.
• Fresh graduates are welcome to apply.

Responsibilities

• Greet and assist customers in a friendly and professional manner.
• Take customer orders accurately and process payments when required.
• Prepare and serve food and beverages according to company standards.
• Maintain cleanliness and hygiene of the service area, tables, and equipment.
• Ensure customers receive their orders promptly and accurately.
• Handle customer enquiries and feedback professionally.
• Assist with opening and closing duties.
• Restock supplies and ensure service areas are properly maintained.
• Follow food safety, hygiene, and workplace safety procedures.
• Work closely with team members to ensure smooth daily operations.

Skills

Customer service

Communication

Teamwork

Adaptability

Multitasking

Education

SPM or equivalent

Job description

Kozi Square Sdn Bhd in Kuching is seeking a friendly Service Crew to join our team. You will provide excellent customer service and support daily operations in a fast-paced environment.

The role involves greeting customers, taking orders, preparing beverages, and maintaining hygiene across the service area. You will also handle payments, assist with opening/closing duties, restock supplies, and ensure orders are accurate and promptly served.