Guest-Focused Service Crew: Fast, Friendly & Precise

Nong Geng Ji; Kuala Lumpur; On-site; MYR 26,000 - 36,000; Full time

Job summary

Join Nong Geng Ji in Kuala Lumpur as a Service Crew member to greet guests, take orders, and ensure smooth front-of-house operations during busy shifts. You will handle the POS and communicate allergy notes to the kitchen with clarity, while maintaining high standards of hygiene and friendly service.

Responsibilities include delivering fast, accurate orders, keeping dining areas clean, and collaborating with the team during peak hours.

Qualifications

• Customer service energy and a friendly attitude
• Able to take orders accurately and note mod/allergy requests
• Strong teamwork and coordination during busy shifts
• Clear communication with kitchen and front-of-house
• Focus on guest satisfaction and swift problem solving

Responsibilities

• Greet guests and take orders accurately while providing high-energy service
• Pass allergy and special requests to kitchen clearly and promptly
• Serve food and drinks with speed and presentation
• Maintain dining areas, stations, and restrooms in a clean, organized state
• Operate POS accurately and balance the register at end of shift
• Collaborate with team to manage peak hours and ensure smooth flow
• Learn new menus and systems to improve efficiency

Skills

Customer service

Order taking

Teamwork

Communication

Guest satisfaction

Tools

POS system

Job description

Join Nong Geng Ji in Kuala Lumpur as a Service Crew member to greet guests, take orders, and ensure smooth front-of-house operations during busy shifts. You will handle the POS and communicate allergy notes to the kitchen with clarity, while maintaining high standards of hygiene and friendly service.

Responsibilities include delivering fast, accurate orders, keeping dining areas clean, and collaborating with the team during peak hours.