F&B Service Crew

Kozi Square Sdn Bhd; Kuching; On-site; MYR 20,000 - 31,000; Full time

Job summary

Kozi Square Sdn Bhd in Kuching is seeking a friendly Service Crew to join our team. You will provide excellent customer service and support daily operations in a fast-paced environment.

The role involves greeting customers, taking orders, preparing beverages, and maintaining hygiene across the service area. You will also handle payments, assist with opening/closing duties, restock supplies, and ensure orders are accurate and promptly served.

Qualifications

• Minimum SPM or equivalent.
• Previous experience in F&B, hospitality, or customer service is an advantage.
• Fresh graduates are welcome to apply.

Responsibilities

• Greet and assist customers in a friendly and professional manner.
• Take customer orders accurately and process payments when required.
• Prepare and serve food and beverages according to company standards.
• Maintain cleanliness and hygiene of the service area, tables, and equipment.
• Ensure customers receive their orders promptly and accurately.
• Handle customer enquiries and feedback professionally.
• Assist with opening and closing duties.
• Restock supplies and ensure service areas are properly maintained.
• Follow food safety, hygiene, and workplace safety procedures.
• Work closely with team members to ensure smooth daily operations.

Skills

Customer service

Communication

Teamwork

Adaptability

Multitasking

Education

SPM or equivalent

Job description

We are looking for a friendly and customer-oriented Service Crew to join our team at Kozi Square. You will be responsible for providing excellent customer service and ensuring smooth daily operations.

Key responsibilities

• Greet and assist customers in a friendly and professional manner.
• Take customer orders accurately and process payments when required.
• Prepare and serve food and beverages according to company standards.
• Maintain cleanliness and hygiene of the service area, tables, and equipment.
• Ensure customers receive their orders promptly and accurately.
• Handle customer enquiries and feedback professionally.
• Assist with opening and closing duties.
• Restock supplies and ensure service areas are properly maintained.
• Follow food safety, hygiene, and workplace safety procedures.
• Work closely with team members to ensure smooth daily operations.

About you

• Minimum SPM or equivalent.
• Previous experience in F&B, hospitality, or customer service is an advantage.
• Friendly, responsible, and customer-oriented.
• Good communication and interpersonal skills.
• Able to work in a fast-paced environment.
• Willing to work shifts, weekends, and public holidays when required.
• Team player with a positive attitude.
• Fresh graduates are welcome to apply.

Regatta Suites is located at Jalan Tun Abang Haji Openg, Kuching Sarawak. A new 3-star hotel made to serve, provide, and rejuvenate guests with true Malaysian hospitality. The hotel is furnished with gorgeous facilities, namely the roof top infinity swimming pool, a gorgeous sky garden, and private sky-view gym, all overlooking the beautiful city of Kuching.Regatta Suites also offers two function halls and a unique hotel restaurant that features regular theme nights and events.