Waiter/ Waitresses

Jobstreet Malaysia; Kuala Lumpur; On-site; MYR 20,000 - 31,000; Full time

Benefits offered by this job

Staff meals

Job summary

Jora Malaysia is hiring a Waiter/Waitress in Kuala Lumpur City Centre to deliver exceptional guest service and support smooth restaurant operations. You will greet guests, take orders, present dishes, and collaborate with kitchen and bar staff to ensure a memorable dining experience.

The ideal candidate has hospitality experience, excellent communication, and the ability to multitask in a fast-paced environment. Flexible hours, staff meals, and career advancement opportunities are offered.

Qualifications

• Previous experience in hospitality or customer-facing roles
• Excellent communication and interpersonal skills
• Strong attention to detail and ability to multitask in a fast-paced environment
• Professional and courteous demeanor
• Knowledge of food and beverage service standards
• Flexible hours including evenings, weekends and public holidays
• Physical stamina for standing and carrying items
• Familiarity with POS systems is advantageous
• Certification in food hygiene or hospitality training preferred but not essential

Responsibilities

• Greet guests, seat them, and provide menus
• Take and relay food and beverage orders accurately
• Present dishes and beverages with attention to detail
• Recommend menu items and accommodate dietary needs
• Maintain cleanliness and hygiene across service areas
• Ensure glasses are filled and tables cleared between courses
• Process payments accurately
• Address guest requests professionally
• Collaborate with kitchen, bar and housekeeping teams
• Adhere to health and safety and food hygiene standards

Skills

Communication

Interpersonal skills

Attention to detail

Multitasking

Guest service

Education

Food hygiene certification

Tools

POS systems

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

We are seeking enthusiastic and professional Waiters/Waitresses to join the hospitality team. This is a full-time position based in Kuala Lumpur City Centre, Kuala Lumpur. As a Waiter/Waitress, you will be at the forefront of our guest experience, delivering exceptional service that exceeds expectations and creates memorable dining moments. This role is fundamental to our restaurant's success, as you will be the vital link between our kitchen and our valued guests, ensuring every interaction reflects our commitment to excellence and hospitality.

Key responsibilities

Greeting guests warmly and professionally upon arrival, seating them promptly and providing menus

Taking accurate food and beverage orders from guests and communicating them clearly to the kitchen and bar staff

Presenting dishes and beverages to guests with attention to detail, ensuring orders are served correctly and promptly

Providing knowledgeable recommendations regarding menu items, dietary requirements and beverage pairings

Maintaining exceptional standards of cleanliness and hygiene across all service areas, including tables and cutlery

Ensuring glasses remain filled and tables are cleared promptly between courses

Processing payments and handling cash or card transactions accurately

Responding to guest requests and resolving any concerns with professionalism and courtesy

Collaborating effectively with kitchen, bar and housekeeping staff to ensure smooth restaurant operations

Adhering to health and safety regulations and food hygiene standards at all times

What we're looking for

Previous experience as a Waiter/Waitress or in a similar customer-facing hospitality role

Excellent communication and interpersonal skills with a genuine passion for delivering outstanding guest service

Strong attention to detail and the ability to multitask effectively in a fast-paced environment

Professional and demeour, with a positive and courteous attitude

Knowledge of food and beverage service standards and etiquette

Ability to work flexible hours, including evenings, weekends and public holidays

Physical stamina and the capability to stand for extended periods and carry items safely

Basic numeracy skills for processing payments accurately

Familiarity with point-of-sale (POS) systems is advantageous

Certification in food hygiene or hospitality training is preferred but not essential

What we offer

We are committed to creating a supportive and rewarding work environment for all team members. We offer competitive remuneration packages, including opportunities for performance-based gratuities and service charges. Our team members benefit from a supportive workplace culture that values professionalism and dedication. We provide opportunities for career advancement within the hospitality industry and access to ongoing training to enhance your service skills. We also recognise the importance of work-life balance and offer flexible scheduling where possible. Additionally, we provide staff meals and a welcoming team environment where your contribution is valued and recognised.

About us

Our restaurant prides itself on its commitment to hospitality excellence, creating welcoming and memorable experiences for every guest. We believe in fostering a team environment where staff are empowered to deliver their best, and where professionalism, courtesy and dedication are celebrated. Our mission is to be a destination of choice for diners seeking authentic, high-quality service and culinary excellence in Kuala Lumpur.