Hotel Cleanliness Expert (Runner)

Westin Hotels & Resorts; Kuala Lumpur; On-site; MYR 28,000 - 39,000; Full time

Job summary

Westin Kuala Lumpur is seeking Guest Environment Experts to maintain the appearance and cleanliness of the hotel. You will be on your feet, move about spaces, respond to guest requests, stock carts, and clean rooms and public areas to help create a great guest experience.

This full-time, non-management role requires professionalism, adherence to policies, confidentiality, and a neat appearance. We value diversity and provide equal opportunity in a supportive, wellness-oriented team.

Responsibilities

• Maintain the appearance and cleanliness of the hotel, including rooms and public areas.
• Move, lift, push, and carry items safely while delivering guest requests and stocking carts.
• Ensure a safe work environment, perform housekeeping tasks to create a memorable guest experience.

Job description

Additional Information

Job Number 26127064

Job Category Housekeeping & Laundry

Location No 199 Jalan Bukit Bintang, Kuala Lumpur Wilay 55100, Malaysia VIEW ON MAP

Schedule Full Time

Located Remotely? N

Position Type Non-Management

Position Summary Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success – ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands‑on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts – to get it right for our guests and our business each and every time.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.