Guest Experience Cashier & Server

HERXING SDN BHD; Selangor; On-site; MYR 31,000 - 40,000; Full time

Job summary

HERXING SDN BHD is seeking a dedicated Cashier & Waiter for our Sri Petaling, Kuala Lumpur location. In this full-time role, you will greet guests, take orders, manage till operations, and contribute to an outstanding dining experience.

You will handle payments, ensure accuracy, and work with kitchen and bartending teams to deliver seamless service. The right candidate is customer-focused with good numeracy and communication skills.

Qualifications

• Previous experience in waitressing, cashiering or hospitality customer service is desirable.
• Strong communication and interpersonal skills to engage guests professionally.
• Excellent numeracy and accuracy when handling cash transactions.

Responsibilities

• Greet guests and seat them at tables according to preferences and capacity.
• Present menus and offer recommendations on food and beverages.
• Take orders accurately and attend to guest requests and dietary needs.
• Deliver orders to tables promptly while ensuring quality and presentation.
• Process payments using the POS system, handling cash, cards and digital methods.
• Maintain a clean and organized till area and reconcile cash at shift end.
• Clear and reset tables between seatings with high hygiene standards.
• Address guest queries professionally and resolve issues to ensure satisfaction.
• Collaborate with kitchen and bar staff to ensure smooth service delivery.
• Comply with health, safety, and company policies; assist with restaurant maintenance as needed.

Skills

Communication skills

Numeracy

POS proficiency

Reliability

Flexibility

Education

Education not specified

Tools

Point-of-sale systems

Job description

HERXING SDN BHD is seeking a dedicated Cashier & Waiter for our Sri Petaling, Kuala Lumpur location. In this full-time role, you will greet guests, take orders, manage till operations, and contribute to an outstanding dining experience.

You will handle payments, ensure accuracy, and work with kitchen and bartending teams to deliver seamless service. The right candidate is customer-focused with good numeracy and communication skills.