Guest Service Expert: Elevate Memorable Dining Experiences

Westin Hotels & Resorts; Kuala Lumpur; On-site; MYR 23,000 - 36,000; Full time

Job summary

Westin Hotels & Resorts in Kuala Lumpur is seeking a Guest Service Expert for a full-time, on-site role. You will welcome guests, read and verify menu information, and coordinate with the kitchen to ensure smooth service.

You will move around with the guest, maintain professional appearance and communicate clearly, contributing to a memorable dining experience while upholding safety and brand standards.

Qualifications

• Education: High school diploma or GED equivalent.
• Related Work Experience: Less than 1 year related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Greet guests and assist with service flow to ensure a smooth dining experience.
• Read and verify menu information and communicate with the kitchen as needed.
• Interact with guests, serve meals and beverages, and maintain a clean work area.

Education

High school diploma or GED equivalent

Job description

Westin Hotels & Resorts in Kuala Lumpur is seeking a Guest Service Expert for a full-time, on-site role. You will welcome guests, read and verify menu information, and coordinate with the kitchen to ensure smooth service.

You will move around with the guest, maintain professional appearance and communicate clearly, contributing to a memorable dining experience while upholding safety and brand standards.