Guest Experience & Outlet Service Associate

BIG APPLE INTERASIA SDN. BHD.; Puchong; On-site; MYR 17,000 - 21,000; Full time

Job summary

BIG APPLE INTERASIA SDN. BHD. is seeking an outlet operations role to ensure smooth day-to-day operations, greet customers, take orders, and serve customers at our outlet in Malaysia.

You will work as part of a team, be flexible to overtime, weekends, and public holidays, and stand for long periods in a fast-paced environment. Training is provided regardless of experience. Legal right to work in Malaysia is required, and a positive, reliable attitude is valued to deliver excellent customer

Qualifications

• Legal right to work in Malaysia.
• Ability to stand for long periods and work in a fast-paced environment.
• Flexible to shifts, weekends, and public holidays (6 days a week).
• Positive attitude and commitment to customer satisfaction.
• Punctual and reliable.
• Training provided; candidates with no experience are welcome.

Responsibilities

• Ensure day-to-day outlet operations are carried out smoothly
• Greet and attend to customers' requests
• Take orders and serve customers
• Recommend items to customers with add-on items or promote other products
• Check and report any damaged goods
• Update work reports and documents
• Work as a team player

Skills

Customer service

Teamwork

Overtime flexibility

Stamina

Punctuality

Job description

BIG APPLE INTERASIA SDN. BHD. is seeking an outlet operations role to ensure smooth day-to-day operations, greet customers, take orders, and serve customers at our outlet in Malaysia.

You will work as part of a team, be flexible to overtime, weekends, and public holidays, and stand for long periods in a fast-paced environment. Training is provided regardless of experience. Legal right to work in Malaysia is required, and a positive, reliable attitude is valued to deliver excellent customer