Guest Experience Associate — F&B & Events, Growth

Ruema Cafe & Event Space; Kuala Lumpur; On-site; MYR 19,000 - 22,000; Full time

Benefits offered by this job

Free staff meals on duty

Annual leave & medical leave

On-the-job training and room to grow

Job summary

Ruema Cafe & Event Spaces in Cheras is hiring a full-time Service Crew member to be the face of the cafe and upstairs event space. You will greet guests, take orders, serve food and beverages, and help set up and run events.

You will also handle cashier duties, keep areas clean, follow halal and hygiene standards, and participate in training and growth to senior roles. This role requires shift work, weekend/holiday availability, and a friendly, reliable team player.

Qualifications

• Friendly, positive and enjoys meeting people.
• Reliable, punctual and a team player.
• Able to work shifts, weekends and public holidays (6 days a week).
• Able to stand for long periods and carry light items.
• Malaysian citizen, speaks Bahasa Malaysia and basic English.
• Experience in F&B or events is a plus, but not required: we'll train you.

Responsibilities

• Greet and seat guests, take orders and serve food and beverages.
• Handle the cashier / POS and payments accurately.
• Keep the dining area, counter and event spaces clean and tidy.
• Help set up and pack down for events (tables, chairs, decor, buffet lines).
• Prepare simple beverages and assist the kitchen when needed.
• Follow halal, food-safety and hygiene standards.
• Handle guest requests and feedback with a positive attitude.

Skills

Friendly & positive

Reliable & punctual

Team player

Shift flexibility

Malay language + basic English

Job description

Ruema Cafe & Event Spaces in Cheras is hiring a full-time Service Crew member to be the face of the cafe and upstairs event space. You will greet guests, take orders, serve food and beverages, and help set up and run events.

You will also handle cashier duties, keep areas clean, follow halal and hygiene standards, and participate in training and growth to senior roles. This role requires shift work, weekend/holiday availability, and a friendly, reliable team player.