Guest Concierge & Bell Desk Associate

E&O RESIDENCES KUALA LUMPUR; Kuala Lumpur; On-site; MYR 28,000 - 45,000; Full time

Job summary

Jora Malaysia is seeking a concierge to welcome guests, assist with directions, and provide information on local attractions and services. The role includes handling guest requests, answering inquiries, and coordinating transportation when needed.

The successful candidate will deliver high-quality guest services and support the front desk with daily operations and inquiries about hotel amenities.

Qualifications

• Opening doors and carrying luggage for guests upon request.
• Directing guests to their rooms and answering questions about facilities and services.
• Providing concierge services such as arranging transportation to local attractions.
• Answering phones to direct calls to the correct department or employee.
• Providing information about local points of interest and entertainment options.

Job description

Jora Malaysia is seeking a concierge to welcome guests, assist with directions, and provide information on local attractions and services. The role includes handling guest requests, answering inquiries, and coordinating transportation when needed.

The successful candidate will deliver high-quality guest services and support the front desk with daily operations and inquiries about hotel amenities.