Growth-Focused Business Development & Customer Success Exec

H99 PROPERTY SDN BHD; Kuala Lumpur; On-site; MYR 39,000 - 84,000; Full time

Job summary

H99 Property Sdn Bhd is seeking a motivated Business Development & Customer Service Executive to join our Kuala Lumpur team. You will engage with property agents, developers, and partners to promote the platform, onboard new members, and grow our community.

Ideal candidates have at least 1 year in business development or customer service, excellent communication in English and Chinese, and the ability to meet targets. Proficiency with Office/CRM tools and independent work style are a plus.

Qualifications

• Minimum 1 year of experience in business development, telesales, customer service, or related field.
• Strong communication, interpersonal, and negotiation skills.
• Comfortable with cold calling, outbound outreach, and customer follow-ups.
• Good communication in Chinese and English; Bahasa Malaysia is an advantage.
• Familiarity with Microsoft Office, Google Workspace, or CRM tools.

Responsibilities

• Proactively reach out to property agents, developers, and partners via phone, WhatsApp, and email.
• Introduce platform features, services, and partnership opportunities.
• Assist new members with account registration, onboarding, and listings.
• Build and maintain relationships with members and partners.
• Handle customer inquiries and provide platform support.
• Follow up on leads, engagement, and development opportunities.
• Monitor outreach activities, conversion rates, and engagement.
• Prepare daily and weekly performance reports.

Skills

Communication skills

Interpersonal skills

Negotiation

Cold calling

Outbound outreach

Customer follow-ups

Chinese language

English language

BM language advantage

MS Office / Google Workspace

CRM tools

Tools

CRM software

Job description

H99 Property Sdn Bhd is seeking a motivated Business Development & Customer Service Executive to join our Kuala Lumpur team. You will engage with property agents, developers, and partners to promote the platform, onboard new members, and grow our community.

Ideal candidates have at least 1 year in business development or customer service, excellent communication in English and Chinese, and the ability to meet targets. Proficiency with Office/CRM tools and independent work style are a plus.