Growth-Driven Business Channels Executive

Hong Leong Bank Berhad; Seremban; On-site; MYR 40,000 - 70,000; Full time

Job summary

Hong Leong Bank Berhad, a leading financial institution in Malaysia, invites ambitious professionals to join our sales team to enhance customer experiences across our nationwide network. We value diversity, digital-first banking, and a strong service orientation.

As part of the responsibilities, you will generate and qualify leads, source referrals, tailor sales proposals, manage the pipeline, and collaborate with other departments to ensure on-time delivery and client satisfaction.

Responsibilities

• Generate and qualify leads from internal and external lists
• Source and develop client referrals to achieve acquisition goals
• Develop sales proposals and customize by client
• Schedule sales activity and ensure optimum pipeline generation
• Make sales calls to new potential and existing clients
• Negotiate effectively with clients
• Conduct briefing and training to clients
• Respond to sales enquiries and concerns by phone, electronically or in person
• Ensure customer service satisfaction and good client relationships
• Follow up on sales activities to ensure sales closure and accounts are open timely
• Monitor and report on sales activities and follow up for management
• Carry out market research and surveys
• Participate in sales events and roadshows where applicable
• Monitor competitors, market conditions and product development
• Ensure all tasks are carried out in full compliance with guidelines and regulations
• To collaborate with other departments to create a unified experience
• To create an achievement oriented working environment.
• Responsibility to our ETC customers - put HLB's long term interest ahead of short term gain.
• Continuous effort to improve business in support of building brand awareness and improving customer experience.
• Ensure all sales proposals are delivered on-time and within scope

Job description

Hong Leong Bank Berhad, a leading financial institution in Malaysia, invites ambitious professionals to join our sales team to enhance customer experiences across our nationwide network. We value diversity, digital-first banking, and a strong service orientation.

As part of the responsibilities, you will generate and qualify leads, source referrals, tailor sales proposals, manage the pipeline, and collaborate with other departments to ensure on-time delivery and client satisfaction.