Gold Retail Operations Specialist - Training Provided

Anygold Sdn. Bhd.; Kuala Lumpur; On-site; MYR 26,000 - 30,000; Full time

Job summary

AnyGold Sdn. Bhd. in Kuala Lumpur is seeking a Retail Operations Executive to manage daily outlet operations, serve customers, handle gold transactions, and ensure smooth shop functions. Full training will be provided, with emphasis on honesty and reliability. The role involves opening/closing, cash tallies, stock monitoring, basic reporting, and compliance with SOPs. Bahasa Malaysia proficiency is preferred; fresh graduates are welcome to apply.

Qualifications

• Fresh graduates or school-leavers welcome; full training provided.
• Strong honesty and reliability when handling cash and precious metals.
• Good customer-facing skills and ability to work in a retail environment.

Responsibilities

• Open and close the outlet and ensure cleanliness, organization and security.
• Serve walk-in customers and conduct gold buying/selling transactions.
• Test and verify gold items using company-provided tools.
• Handle daily cash collections and reconcile the register at closing.
• Record sales and expenses in the company system and prepare basic reports.
• Monitor stock levels and assist in recording inventory movement.
• Comply with SOPs and report any suspicious activity to management.

Skills

Cash handling

Customer service

Retail operations

Willingness to learn

Education

SPM or equivalent

Tools

Gold testing tools

POS system

Job description

AnyGold Sdn. Bhd. in Kuala Lumpur is seeking a Retail Operations Executive to manage daily outlet operations, serve customers, handle gold transactions, and ensure smooth shop functions. Full training will be provided, with emphasis on honesty and reliability. The role involves opening/closing, cash tallies, stock monitoring, basic reporting, and compliance with SOPs. Bahasa Malaysia proficiency is preferred; fresh graduates are welcome to apply.