Gold Buyback Operations Specialist

Public Gold Marketing Sdn Bhd; Kuala Lumpur; On-site; MYR 56,000 - 89,000; Full time

Benefits offered by this job

Medical

Miscellaneous allowance

Education support

Dental

Sports (Gym)

Parking

Vision

Staff discount

MISC Allowances

Service Award

Job summary

Public Gold Marketing Sdn Bhd is seeking a Business Operations Executive to coordinate and oversee daily gold buyback activities across branches, subsidiaries, banks, and other channels. You will ensure transactions, valuations, inventory, settlements, and reporting comply with policies and regulatory requirements.

The role also covers B2B operations support, including KYC, processing buyback orders, preparing documents, coordinating packing and delivery, and maintaining accurate records in the

Qualifications

• Bachelor’s degree in business administration, Operations Management, Finance, Accounting, or a related field.
• Experience in operations, banking, finance, retail, precious metals, or a related industry is an advantage.
• Strong numerical and analytical skills.
• Excellent attention to detail and record-keeping ability.
• Proficient in Microsoft Office, particularly Excel.

Responsibilities

• Oversee daily gold buyback operations across all branches, subsidiaries, banks, and relevant business channels.
• Manage gold buyback transactions and gold purity valuations.
• Verify transaction details and ensure that all buyback records are accurate and complete.
• Coordinate with the Finance team and branch heads on gold collection schedules, settlements, reconciliations, and reporting.
• Prepare daily, weekly, and monthly operational reports as required.
• Monitor existing processes and recommend improvements to enhance operational efficiency and accuracy.
• Investigate and resolve discrepancies relating to transactions, valuations, inventory, or settlements.
• Prepare supporting documents and provide operational assistance during internal and external audits.
• Ensure all buyback activities comply with company policies, SOPs, and regulatory requirements.
• Perform other duties assigned by management.
• Provide administrative and operational support for daily B2B activities (KYC, inquiries, buyback orders, documentation, delivery coordination).

Skills

Numerical analysis

Attention to detail

Excel proficiency

Education

Bachelor degree in Business Administration / Operations / Finance / Accounting or related field

Tools

Oracle ERP

Job description

Public Gold Marketing Sdn Bhd is seeking a Business Operations Executive to coordinate and oversee daily gold buyback activities across branches, subsidiaries, banks, and other channels. You will ensure transactions, valuations, inventory, settlements, and reporting comply with policies and regulatory requirements.

The role also covers B2B operations support, including KYC, processing buyback orders, preparing documents, coordinating packing and delivery, and maintaining accurate records in the