Global Underwriting & Local Policy Specialist

Zurich 56 Company Ltd; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Zurich is seeking a seasoned insurance professional to provide underwriting guidance and service on large local policy requests. You will issue policies, handle invoices, and collaborate with local brokers and customers to meet KPI targets and local regulatory requirements.

The role requires experience in underwriting practices, coordination with legal and claims teams, and the ability to interpret country guidelines while maintaining service excellence.

Qualifications

• Minimum High School Diploma or Equivalent with 5+ years in insurance or related area, OR
• Bachelor’s degree with 5+ years in insurance or related area
• English proficiency beneficial; other languages add value.

Responsibilities

• Foster relationships with local brokers and large customers to deliver high-quality service.
• Inform brokers/customers when referrals or confirmations are needed from the Producing Office.
• Coordinate with underwriter, legal and claims and communicate with Producing Office on complex local policies.
• Issue local policies within KPI targets and local guidelines.
• Work with brokers to secure payment of outstanding invoices and escalate non-payments when needed.
• Explain changes in local guidelines or legislation to Producing Offices and assess impact.

Skills

Insurance knowledge

Client relationship management

Underwriting guidelines

Policy processing

Education

High School diploma or equivalent

Bachelor’s degree

Tools

GIS System

IPS

E-Insurance portal

MIA

Qlik

Excel

Word

PowerPoint

Job description

Zurich is seeking a seasoned insurance professional to provide underwriting guidance and service on large local policy requests. You will issue policies, handle invoices, and collaborate with local brokers and customers to meet KPI targets and local regulatory requirements.

The role requires experience in underwriting practices, coordination with legal and claims teams, and the ability to interpret country guidelines while maintaining service excellence.