Global Payments & Settlement Specialist

GUINEVERE GLOBAL SDN. BHD.; Kuala Lumpur; On-site; MYR 50,000 - 80,000; Full time

Job summary

Guinevere Global Sdn Bhd is seeking a Payment & Settlement Executive to support daily payment operations for our financial services clients. You will handle payment requests, monitor transactions, and coordinate with banks, providers and internal teams to ensure accurate processing.

The role requires strong numerical accuracy, attention to detail and good English and Mandarin communication. Fresh graduates are welcome and you will operate within rotating shifts in Kuala Lumpur.

Qualifications

• Bachelor’s degree in Finance, Accounting, Banking, Business, or related discipline.
• Experience in payments, settlement, banking, or financial services preferred; fresh graduates welcome.
• Strong numerical accuracy and attention to detail.
• Analytical and problem-solving abilities to investigate issues and resolve them.
• Proficiency in English and Mandarin for client communications.

Responsibilities

• Process client fund transfers and withdrawals through banks, providers, and e-wallet platforms according to procedures.
• Monitor transaction status, investigate failed or delayed payments, and coordinate resolutions with providers and Operations team.
• Execute currency conversions and fund transfers via approved channels within approval limits.
• Maintain accurate transaction records and supporting documentation.
• Monitor payment processing performance and identify recurring issues to suggest workflow improvements.
• Respond promptly to payment-related inquiries from internal departments.
• Escalate discrepancies or unusual payment activities following internal controls.

Skills

Numerical accuracy

Attention to detail

Analytical skills

Problem solving

English & Mandarin

Education

Bachelor’s degree in Finance/Accounting/Banking/Business

Job description

Guinevere Global Sdn Bhd is seeking a Payment & Settlement Executive to support daily payment operations for our financial services clients. You will handle payment requests, monitor transactions, and coordinate with banks, providers and internal teams to ensure accurate processing.

The role requires strong numerical accuracy, attention to detail and good English and Mandarin communication. Fresh graduates are welcome and you will operate within rotating shifts in Kuala Lumpur.