Global Order Management Associate

Radiometer; Petaling Jaya; On-site; MYR 39,000 - 61,000; Full time

Job summary

Pall Corporation in Petaling Jaya, Malaysia, is seeking a Customer Service Representative to manage end-to-end orders and coordinate with global teams. You will support sales, distribution and manufacturing, ensuring on-time delivery and high customer satisfaction.

The role requires French language skills, strong Microsoft Office basics, and the ability to work US hours and holidays. ERP experience with SAP is preferred, and a professional diploma or degree or equivalent experience is welcome.

Qualifications

• Computer literacy and foundational Microsoft Office skills.
• Clear verbal and written communication skills, organization skills, priority setting, and customer centric mindset.
• Language skills (French) and ability to work US hours & public holidays.
• ERP knowledge with SAP preferred.
• Professional diploma/degree, or equivalent years of experience.

Responsibilities

• Manage customer orders from order entry to product delivery to attain customer satisfaction
• Collaborate and communicate across functional teams such as sales, distribution, and manufacturing to support customer requirements
• Gain and apply foundational knowledge of compliance and commercial operations

Skills

French

Verbal & written communication

Microsoft Office

Organizational skills

Customer-centric mindset

Education

Professional diploma/degree, or equivalent years of experience

Tools

SAP

Job description

Pall Corporation in Petaling Jaya, Malaysia, is seeking a Customer Service Representative to manage end-to-end orders and coordinate with global teams. You will support sales, distribution and manufacturing, ensuring on-time delivery and high customer satisfaction.

The role requires French language skills, strong Microsoft Office basics, and the ability to work US hours and holidays. ERP experience with SAP is preferred, and a professional diploma or degree or equivalent experience is welcome.