Global Order & Customer Care Specialist (Night Shift)

Pall Corporation; Petaling Jaya; On-site; MYR 42,000 - 66,000; Full time

Benefits offered by this job

Medical

Miscellaneous allowance

Dental

Vision

Shift Allowance

Insurance (Spouse and Children)

Job summary

Pall Corporation, a Danaher operating company, is seeking an Order Management Associate / Customer Service in Petaling Jaya, Malaysia. You will handle customer orders from entry to delivery and coordinate with sales, distribution and manufacturing to ensure satisfaction.

The role offers growth into a subject matter expert on international operations, with US night shift hours and SAP/S4H experience preferred; Microsoft Office skills and a professional diploma or degree are expected.

Qualifications

• Foundational Microsoft Office skills required.
• Clear verbal and written communication skills, organized with a customer-centric focus.
• Ability to work on United States working hours (night shift) and holiday schedule.

Responsibilities

• Manage customer orders from entry to delivery to ensure satisfaction.
• Collaborate across sales, distribution, and manufacturing to support customer requirements.
• Gain knowledge of compliance and commercial operations and apply it.

Skills

Computer literacy

Verbal & written communication

Night shift (US hours)

ERP SAP knowledge

MS Office

Education

Diploma/Degree or equivalent

Tools

S4H/SAP

Job description

Pall Corporation, a Danaher operating company, is seeking an Order Management Associate / Customer Service in Petaling Jaya, Malaysia. You will handle customer orders from entry to delivery and coordinate with sales, distribution and manufacturing to ensure satisfaction.

The role offers growth into a subject matter expert on international operations, with US night shift hours and SAP/S4H experience preferred; Microsoft Office skills and a professional diploma or degree are expected.