Italian-Speaking Order Management Associate

Pall - Aerospace; Kuala Lumpur; On-site; MYR 36,000 - 60,000; Full time

Job summary

Pall Corporation in Petaling Jaya, Malaysia, is seeking a Customer Service Representative to manage the flow of orders from entry to delivery, ensuring timely fulfillment and high customer satisfaction.

The role requires Italian language skills and the ability to align with Italy working hours (2PM-11PM MYT), strong communication, and proficiency with ERP systems such as SAP; you will collaborate with sales, distribution, and manufacturing to support customer requirements.

Qualifications

• Italian language skills required and ability to work Italy working hours (2PM-11PM MYT)
• Strong communication and customer-centric mindset
• Experience with ERP/SAP preferred

Responsibilities

• Manage customer orders from order entry to product delivery to attainment of customer satisfaction
• Collaborate and communicate across functional teams such as sales, distribution, and manufacturing to support customer requirements
• Gain and apply foundational knowledge of compliance and commercial operations

Skills

Italian language

Customer service

Microsoft Office

Prioritization

Verbal & written communication

Education

Professional diploma/degree

Tools

SAP

ERP systems

Job description

Pall Corporation in Petaling Jaya, Malaysia, is seeking a Customer Service Representative to manage the flow of orders from entry to delivery, ensuring timely fulfillment and high customer satisfaction.

The role requires Italian language skills and the ability to align with Italy working hours (2PM-11PM MYT), strong communication, and proficiency with ERP systems such as SAP; you will collaborate with sales, distribution, and manufacturing to support customer requirements.