Global Life Sciences Order Management Specialist

Pall - Aerospace; Petaling Jaya; On-site; MYR 36,000 - 60,000; Full time

Job summary

Pall Corporation, a Danaher company, is hiring a Customer Service Representative in Petaling Jaya, Malaysia to manage customer orders from entry to delivery. You will collaborate with sales, distribution, and manufacturing to meet customer requirements and support end-to-end order processing.

The role offers exposure to compliance and commercial operations, with focus on customer-centric service and regional business needs. Fluency in French and ability to cover US hours may be required.

Qualifications

• Computer literacy and foundational Microsoft Office skills.
• Clear verbal and written communication skills, organization skills, ability to prioritize, and customer centric mindset.
• French language skills and ability to work US hours and public holidays.
• ERP knowledge with SAP preferred.
• Professional diploma/degree, or equivalent years of experience.

Responsibilities

• Manage customer orders from order entry to product delivery to attain customer satisfaction.
• Collaborate and communicate across functional teams such as sales, distribution, and manufacturing to support customer requirements.
• Gain and apply foundational knowledge of compliance and commercial operations.

Skills

Communication skills

Organization

Customer focus

Verbal and written communication

French language

Education

Diploma/degree or equivalent

Tools

Microsoft Office

SAP ERP

Job description

Pall Corporation, a Danaher company, is hiring a Customer Service Representative in Petaling Jaya, Malaysia to manage customer orders from entry to delivery. You will collaborate with sales, distribution, and manufacturing to meet customer requirements and support end-to-end order processing.

The role offers exposure to compliance and commercial operations, with focus on customer-centric service and regional business needs. Fluency in French and ability to cover US hours may be required.