Global Order Fulfillment Specialist — Hybrid Role

Lam Research Salzburg GmbH; Batu Kawan; Vor Ort; MYR 42.000 - 72.000; Vollzeit

Zusammenfassung

Lam Research is seeking a detail-oriented Order Management Specialist in Batu Kawan, Malaysia. You will manage system bookings, maintain cross-department communication, and drive timely order resolutions to support global customers.

Key responsibilities include reviewing POs, tracking orders, and coordinating with Sales Operations and regional teams. Proficiency in SAP/CRM and MS Office, plus strong English communication, are required.

Qualifikationen

• Excellent organizational skills and ability to work with a high level of accuracy under pressure.
• Excellent written and verbal communication skills.
• Strong analytical and problem-solving skills.
• Experience with Microsoft Windows, Excel, Word.
• Experience with SAP and CRM preferred.
• Fluent communication and writing in English language are mandatory.

Aufgaben

• Responsible for system bookings.
• Establishes and maintains an open line of communication between departments.
• Helps identifying and solving booking issues by proposing solutions to Sales Operation Team as well as Sales Regional Team.
• Drives resolution of orders received.
• Responsible for analysis, review, and status tracking of systems orders for customers and Lam offices.
• Reviews system purchase orders terms and conditions for completeness and accuracy.
• Evaluates discrepancies identified during purchase order review and brings recommended solutions to Proposal Response Team for resolution.
• Responsible for sending customers acknowledgement of approved orders.
• Works with other departments to release Sales Orders and ensure timely shipments of tools.
• Responsible for sales order maintenance by validating sales orders and monitoring any PO or configuration changes.
• Responsible for closing system sales order files by filing complete and accurate documentation relating to the sale.
• May perform other related duties as assigned or requested.

Kenntnisse

Organizational skills

Communication skills

Analytical thinking

Problem-solving

English fluency

Ausbildung

Bachelor's degree

Tools

SAP

CRM

Microsoft Windows

Microsoft Excel

Microsoft Word

Jobbeschreibung

Lam Research is seeking a detail-oriented Order Management Specialist in Batu Kawan, Malaysia. You will manage system bookings, maintain cross-department communication, and drive timely order resolutions to support global customers.

Key responsibilities include reviewing POs, tracking orders, and coordinating with Sales Operations and regional teams. Proficiency in SAP/CRM and MS Office, plus strong English communication, are required.