Global Meeting Services Senior Specialist

MSD

Selangor

On-site

MYR 90,000 - 150,000

Full time

9 days ago

Application generator

Don’t send a generic resume — generate a resume and cover letter tailored to this exact role.

Get past ATS filters

Job summary

MSD Malaysia, within the Travel, Meetings, Events & Fleet (TME&F) Organization, is seeking a Senior Specialist, Meeting Services Support to deliver end-to-end operational support for assigned markets and meeting types. You will provide subject-matter expertise, coordinate complex cases, and ensure compliant, timely execution of meeting administration and related activities.

You will collaborate with Meeting Owners, BPO, Compliance, Finance, and external partners to drive process improvements,

Qualifications

Bachelor's degree in business administration, accounting, finance, economics, science, or related discipline.
Typically 5+ years of experience in meeting operations, finance operations, or a controlled environment.
Experience leading complex cases, projects, or transitions is a plus.

Responsibilities

Act as operational subject-matter expert for assigned markets, meeting types, processes, or service areas.
Provide day-to-day operational support and technical guidance to team members.
Coordinate workload priorities during peak periods, month-end, and go-live transitions.
Monitor service levels, quality, and escalation status; ensure timely closure of actions.
Prepare governance-call agendas, updates, and action trackers; follow up to closure.