Global IT Operations/DevOps Engineer (7x24, Rotational)

PERSOL Malaysia; Shah Alam; On-site; MYR 60,000 - 90,000; Full time

Job summary

PERSOL Malaysia is hiring an IT Application Operations/DevOps Engineer to join our global support team. You will ensure stability, reliability, and performance of overseas business systems, handling incidents and implementing proactive prevention to avoid failures.

The role involves 7x24 monitoring, incident response, and collaboration with internal resources to meet business requirements, with rotational shifts to suit a global operation.

Qualifications

• Experience in system administration and IT support for enterprise applications.
• Proven ability to manage incidents, outages, and escalations promptly.
• Solid understanding of monitoring, capacity planning, and performance optimization.
• Comfort with working in rotational shifts to support global operations.

Responsibilities

• Operate and maintain overseas-related application systems and provide IT support for business operations.
• Identify risks from architecture, monitoring, capacity, and performance; drive optimization for stability.
• Support changes to business systems while maintaining stability during the transition.
• Handle 7x24 incidents, including response, escalation, diagnosis, and follow-up.
• Lead post-incident reviews and implement fault improvements; monitor alerts and escalations.

Skills

System Administration

IT Support

Incident Management

Monitoring

Tools

Nagios

Zabbix

Job description

PERSOL Malaysia is hiring an IT Application Operations/DevOps Engineer to join our global support team. You will ensure stability, reliability, and performance of overseas business systems, handling incidents and implementing proactive prevention to avoid failures.

The role involves 7x24 monitoring, incident response, and collaboration with internal resources to meet business requirements, with rotational shifts to suit a global operation.