Global Immigration Specialist

Vialto Partners; Kuala Lumpur; On-site; MYR 90,000 - 120,000; Full time

Job summary

Vialto Partners in Kuala Lumpur seeks an immigration caseworker to help clients manage immigration obligations and navigate cross-border compliance. You will advise on local and overseas immigration issues, collaborate with clients, legal teams, and authorities, and ensure timely, accurate processing across the immigration lifecycle.

The role focuses on ensuring adherence to immigration laws, delivering exceptional client service, and coordinating with global accounts or regional teams.

Qualifications

• Minimum Degree Required: Bachelor degree
• Required Fields of Study: Business Administration, Business Law, Accounting, Finance, Economics, or any related field
• Minimum Years of Experience: 0 to 6 years of relevant experiences
• Certification(s) Required: Nil

Responsibilities

• Act as the primary point of contact for corporate clients seeking immigration advisory and processing support.
• Assess and understand each client’s unique immigration needs and develop tailored immigration strategies and solutions.
• Manage the end-to-end immigration lifecycle for employees, including visa applications, work permits, and related processes.
• Prepare, review, and submit immigration forms, petitions, and supporting documentation with accuracy and full regulatory compliance.
• Interpret and apply immigration laws and regulations to ensure client compliance and mitigate potential legal risks.
• Advise clients on immigration procedures, timelines, potential challenges, and risk considerations.
• Maintain accurate, organized, and secure case files ensuring audit readiness and easy accessibility of documentation.
• Demonstrate strong commercial awareness by recording time efficiently, supporting billing activities, and identifying scope variations.
• Liaise with network offices, third-party providers, consulates, embassies, and immigration authorities to stay updated on regulatory changes and monitor case progress.
• Communicate effectively with clients, government agencies, and internal stakeholders to ensure smooth coordination.
• Proactively manage and resolve unexpected issues during the immigration or implementation process.
• Provide regular case status updates and inform clients of relevant changes in immigration rules or policies.
• Utilize appropriate tools and analytical techniques to extract insights from market and industry trends.
• Address client inquiries, concerns, and feedback in a timely and professional manner.
• Support the training and development of junior team members on case management, immigration forms, and regulatory processes.
• Stay up to date with immigration laws, regulatory updates, and policy developments.
• Assist in the implementation and usage of relevant technology platforms, depending on the service line.

Education

Bachelor degree

Business Administration

Business Law

Accounting

Finance

Economics

Job description

Vialto Partners in Kuala Lumpur seeks an immigration caseworker to help clients manage immigration obligations and navigate cross-border compliance. You will advise on local and overseas immigration issues, collaborate with clients, legal teams, and authorities, and ensure timely, accurate processing across the immigration lifecycle.

The role focuses on ensuring adherence to immigration laws, delivering exceptional client service, and coordinating with global accounts or regional teams.