Global Immigration Specialist

Vialto UK & Ireland; Kuala Lumpur; On-site; MYR 60,000 - 100,000; Full time

Job summary

Vialto UK & Ireland in Kuala Lumpur is seeking an Immigration Caseworker to help clients manage global mobility and compliance. You will advise on local and overseas immigration issues and handle the end-to-end casework for employees.

The role requires coordinating with corporate clients, legal teams, government agencies, and consulates to ensure timely visa applications, work permits, and regulatory adherence across regions.

Qualifications

• Bachelor degree in Business Administration, Business Law, Accounting, Finance, Economics, or related field.
• Location: Kuala Lumpur SDC (Vialto VVN).

Responsibilities

• Act as the primary point of contact for corporate clients seeking immigration advisory and processing support.
• Assess and understand each client’s unique immigration needs and develop tailored immigration strategies and solutions.
• Manage the end-to-end immigration lifecycle for employees, including visa applications, work permits, and related processes.
• Prepare, review, and submit immigration forms, petitions, and supporting documentation with accuracy and full regulatory compliance.
• Interpret and apply immigration laws and regulations to ensure client compliance and mitigate potential legal risks.
• Advise clients on immigration procedures, timelines, potential challenges, and risk considerations.
• Maintain accurate, organized, and secure case files ensuring audit readiness and easy accessibility of documentation.
• Demonstrate strong commercial awareness by recording time efficiently, supporting billing activities, and identifying scope variations.
• Liaise with network offices, third-party providers, consulates, embassies, and immigration authorities to stay updated on regulatory changes and monitor case progress.
• Communicate effectively with clients, government agencies, and internal stakeholders to ensure smooth coordination.
• Proactively manage and resolve unexpected issues during the immigration or implementation process.
• Provide regular case status updates and inform clients of relevant changes in immigration rules or policies.
• Utilize appropriate tools and analytical techniques to extract insights from market and industry trends.
• Address client inquiries, concerns, and feedback in a timely and professional manner.
• Support the training and development of junior team members on case management, immigration forms, and regulatory processes.
• Stay up to date with immigration laws, regulatory updates, and policy developments.
• Assist in the implementation and usage of relevant technology platforms, depending on the service line.

Education

Bachelor degree

Job description

Vialto UK & Ireland in Kuala Lumpur is seeking an Immigration Caseworker to help clients manage global mobility and compliance. You will advise on local and overseas immigration issues and handle the end-to-end casework for employees.

The role requires coordinating with corporate clients, legal teams, government agencies, and consulates to ensure timely visa applications, work permits, and regulatory adherence across regions.