Global Fulfillment & Supply Chain Manager

JD.COM; Kuala Lumpur; On-site; MYR 200,000 - 360,000; Full time

Job summary

JINGDONG Industrials (JD Industrials) seeks a highly motivated Fulfillment Supply Chain Manager to optimise end-to-end operations. You will drive cost efficiency, delivery speed, and service quality across warehousing, inventory, order processing and last-mile delivery.

You will lead a high-performing team, collaborate with procurement, logistics, technology and sales, and implement advanced SCM systems to enable data-driven decisions. English fluency required; Mandarin is a plus.

Qualifications

• Bachelor level degree in a related field; Master’s preferred.
• 7-10 years in supply chain; 3-5 years in leadership roles in fulfillment/logistics.
• Experience reducing costs and improving service levels.

Responsibilities

• Develop and implement supply chain strategies to enhance fulfillment efficiency.
• Oversee warehousing, inventory, order processing, last-mile delivery and returns.
• Analyze performance data, identify bottlenecks, drive improvements with lean methods.
• Collaborate with procurement, logistics, technology and sales for end-to-end alignment.
• Manage relationships with 3PLs and monitor SLA compliance.
• Lead and mentor a high-performing supply chain team.
• Implement and utilize SCM systems and technologies to optimize decisions.
• Ensure compliance with regulations and company policies.

Skills

Supply chain management

Leadership

Lean methodologies

Analytical skills

Negotiation

Education

Bachelor's degree in Supply Chain Management / Logistics / Business Administration / Engineering

Master's degree preferred

Tools

WMS

TMS

ERP

Job description

JINGDONG Industrials (JD Industrials) seeks a highly motivated Fulfillment Supply Chain Manager to optimise end-to-end operations. You will drive cost efficiency, delivery speed, and service quality across warehousing, inventory, order processing and last-mile delivery.

You will lead a high-performing team, collaborate with procurement, logistics, technology and sales, and implement advanced SCM systems to enable data-driven decisions. English fluency required; Mandarin is a plus.