Global BPM & Strategic Programs Lead, MFG/SCM

WhiteCrow Research Pvt. Ltd.; Penang; On-site; MYR 180,000 - 240,000; Full time

Job summary

WhiteCrow Research Pvt. Ltd. in Batu Kawan, Malaysia, is seeking a Business Process Manager & Strategic Program Manager – MFG/SCM to lead end-to-end programs.

You will oversee projects, coordinate cross-functional teams, and drive process improvements across supply chain or manufacturing domains. The role requires 10+ years in supply chain, 5+ years in BPM and strategic program leadership, and strong data-driven decision-making.

Qualifications

• Bachelor's degree in Business Administration, Management, Engineering, Supply Chain or a related field; Master's is a plus.
• 10+ years experience in supply chain.
• 5+ years in business process management & driving strategic programs/projects with domain knowledge in SCM or Manufacturing.
• Fluent English and ability to articulate clearly.
• Experience in program/project management and driving process improvements in Supply Chain or Manufacturing.
• Strong analytical and problem-solving skills with a data-driven approach to decision-making.
• Excellent project management skills with the ability to lead cross-functional teams.

Responsibilities

• Program Management: Overseeing and leading projects to meet scope, milestones, time, quality, and cost targets.
• Process Analysis and Evaluation: Analyze bottlenecks and measure performance using KPIs.
• Process Design and Implementation: Design streamlined processes and ensure clear documentation.
• Process Monitoring and Optimization: Monitor progress, adjust as needed, and apply best practices.

Skills

Fluent English

Project management

Cross-functional leadership

Communication

Problem-solving

Data-driven decisions

Education

Bachelor's degree in Business Administration, Management, Engineering, Supply Chain or a related field

Master's degree is a plus

Tools

Lean

Six Sigma

BPMN

Job description

WhiteCrow Research Pvt. Ltd. in Batu Kawan, Malaysia, is seeking a Business Process Manager & Strategic Program Manager – MFG/SCM to lead end-to-end programs.

You will oversee projects, coordinate cross-functional teams, and drive process improvements across supply chain or manufacturing domains. The role requires 10+ years in supply chain, 5+ years in BPM and strategic program leadership, and strong data-driven decision-making.