General Manager: Growth & Ops Leader (Multi-Location)

MY ECOCLASS SDN BHD; Sungai Buloh; On-site; MYR 180,000 - 280,000; Full time

Job summary

MY ECOCLASS SDN BHD is seeking an experienced General Manager to lead the organisation across Peninsular Malaysia, with responsibility for overall performance, financial health and scalable operations.

You will work with Directors to drive expansion, manage branches, showrooms and warehouses, and implement strong controls, KPIs and cost efficiencies while maintaining top-tier customer service.

Qualifications

• 10–15 years of relevant working experience.
• At least 5 years in a senior management / General Manager / Operations Manager position.
• Proven experience managing multi-location operations, subsidiaries, branches, warehouses or retail/showroom networks.
• Strong understanding of P&L, budgeting, cash flow, cost control and business performance.
• Strong knowledge of inventory management, warehouse operations and supply chain processes.
• Strong analytical and problem-solving skills, particularly in identifying and resolving system/data discrepancies.
• Strong leadership, communication, negotiation and decision-making skills.
• Able to work independently and interact directly with Company Directors.
• Must be hands-on, commercially minded and execution-oriented.

Responsibilities

• Work closely with the Directors to develop and execute the Company's business strategies and expansion plans.
• Support the Directors in evaluating new branches, showrooms, warehouses, products and business opportunities.
• Ensure business expansion is supported by sound financial and operational planning.
• Identify manpower requirements in line with business expansion.
• Develop scalable systems and processes to support organizational growth.
• Oversee the overall performance of subsidiaries, showrooms, warehouses and support functions.
• Establish clear objectives, KPIs, accountability and performance standards across departments.
• Lead and develop the management team to achieve organizational objectives.
• Monitor the Company's overall financial health, including revenue, gross profit, operating expenses, cash flow and profitability.
• Work closely with Finance to monitor budgets, cost control, working capital and financial performance.
• Drive cost efficiency without compromising customer service and business growth.
• Take overall ownership in maintaining inventory efficiency.
• Review existing SOPs and implement stronger operational controls.
• Monitor business performance and provide regular management reports and recommendations to the Directors.
• Identify business risks, operational gaps and opportunities for improvement.
• Coach, develop and evaluate Heads of Department and key personnel.

Skills

Leadership

Strategic planning

Budgeting

P&L management

Inventory management

Supply chain

Stakeholder management

Negotiation

Communication

Data analysis

Education

Degree/Diploma in Business/Operations

Job description

MY ECOCLASS SDN BHD is seeking an experienced General Manager to lead the organisation across Peninsular Malaysia, with responsibility for overall performance, financial health and scalable operations.

You will work with Directors to drive expansion, manage branches, showrooms and warehouses, and implement strong controls, KPIs and cost efficiencies while maintaining top-tier customer service.