FX Front Office Tech Support for eFX Trading

RBC; Kuala Lumpur; On-site; MYR 180,000 - 240,000; Full time

Job summary

RBC in Malaysia seeks an IT professional to join its FX Front Office production support team. The role covers incident resolution, support for FX trading systems, and collaboration with Sales and Trading desks. You will help manage upgrades, runbooks, and ensure smooth operations for eFX initiatives.

Ideal candidates have hands-on experience with FX products, Unix/Linux environments, and ECN connectivity. This full-time position is based in Putrajaya with 40-hour weeks and salaried pay.

Qualifications

• Minimum 2 years in the financial industry.
• Experience in a front office trading IT environment.
• Experience in a front office support role engaging directly with Sales and Trading desks.
• Good product understanding of FX Spot and Forwards, NDFs, FX options and MM products.
• Experience in Solaris Unix / Linux / Windows environments, basic scripting, Sybase SQL.
• Exposure to e-commerce trading systems – pricing issues, client integration, ECN connectivity.

Responsibilities

• Be responsible for support of all applications used in the FX trading and eCommerce areas including position management and treasury trading systems, electronic trading platforms application support, rate aggregation, pricing, distribution, low latency position keeping and auto-hedging systems.
• Own monitoring, knowledge base, and on-boarding runbooks for the production plant; document new procedures.
• Serve as point of contact between IT and business management for upgrades and scheduled downtime.
• Provide miscellaneous support of existing and new systems to complement the helpdesk service.

Skills

Front-office IT support

FX trading systems

Unix/Linux scripting

SQL/Sybase

Incident management

Tools

Murex

TradeHub

D3

Job description

RBC in Malaysia seeks an IT professional to join its FX Front Office production support team. The role covers incident resolution, support for FX trading systems, and collaboration with Sales and Trading desks. You will help manage upgrades, runbooks, and ensure smooth operations for eFX initiatives.

Ideal candidates have hands-on experience with FX products, Unix/Linux environments, and ECN connectivity. This full-time position is based in Putrajaya with 40-hour weeks and salaried pay.