Full-Time Retail Associate: Customer Service & POS

Hygr Sdn Bhd; Kuala Lumpur; On-site; MYR 20,000 - 31,000; Full time

Job summary

Jora Malaysia is hiring a full-time contract position in customer service and retail operations in Kuala Lumpur. You will greet and assist walk-in customers, provide product information and recommendations, and help with cashier duties using POS.

This role involves handling cash and digital payments, stocking and maintaining tidy displays, and submitting daily sales and stock reports. Fluency in Bahasa Malaysia and English is required; previous retail experience is a plus.

Qualifications

• Minimum SPM qualification or equivalent.
• Good communication and interpersonal skills.
• Able to communicate in Bahasa Malaysia and English.

Responsibilities

• Greet and assist walk-in customers with product information and recommendations.
• Distribute samples hygienically and clean testers before and after shifts.
• Process purchases via POS or manually and ensure accurate records.
• Keep cart clean, organized, and well stocked at all times.
• Reconcile cash and digital payments at day-end and report discrepancies.
• Submit daily sales, cash, and stock reports and alert supervisor on low or fast-moving stock.
• Stay updated on product features, ingredients, and promotions to better assist customers.

Skills

Customer service

Communication

Interpersonal

POS knowledge

Education

SPM qualification or equivalent

Tools

POS system

Job description

Jora Malaysia is hiring a full-time contract position in customer service and retail operations in Kuala Lumpur. You will greet and assist walk-in customers, provide product information and recommendations, and help with cashier duties using POS.

This role involves handling cash and digital payments, stocking and maintaining tidy displays, and submitting daily sales and stock reports. Fluency in Bahasa Malaysia and English is required; previous retail experience is a plus.