Customer-Focused Retail Sales Associate (6-Month Contract)

HYGR SDN BHD; Johor Bahru; On-site; MYR 28,000 - 39,000; Full time

Job summary

HYGR SDN BHD in Malaysia is hiring a Retail Sales Associate for a 6-month full-time contract in a busy customer service setting. You will greet customers, share product information, distribute samples, and help with sales transactions, ensuring accurate cash handling and daily reporting.

The role requires a minimum SPM qualification, good Bahasa Malaysia and English, friendly demeanor, and the ability to work in a fast-paced environment.

Qualifications

• Minimum SPM qualification or equivalent.
• Previous retail or customer service experience is an advantage.
• Friendly, well-groomed, and customer-oriented personality.
• Good communication and interpersonal skills.
• Able to work in a fast-paced environment.
• Responsible, punctual, and willing to learn.
• Basic knowledge of cashier/POS system.
• Able to communicate in Bahasa Malaysia and English.

Responsibilities

• Greet and assist walk-in customers with product information and recommendations.
• Distribute samples hygienically and clean testers before and after shifts.
• Process purchases via Point of Sales (POS) or manually and ensure accurate records.
• Keep cart clean, organized and well stocked at all times.
• Reconcile cash and digital payments at day-end and report discrepancies.
• Submit daily sales, cash and stock reports and alert supervisor on low or fast moving stock.
• Stay updated on product features, ingredients, and promotions to better assist customers.

Skills

Customer service

Communication

Bahasa Malaysia

English

Education

SPM or equivalent

Tools

POS system

Job description

HYGR SDN BHD in Malaysia is hiring a Retail Sales Associate for a 6-month full-time contract in a busy customer service setting. You will greet customers, share product information, distribute samples, and help with sales transactions, ensuring accurate cash handling and daily reporting.

The role requires a minimum SPM qualification, good Bahasa Malaysia and English, friendly demeanor, and the ability to work in a fast-paced environment.