Front Office Assistant Manager – Luxury Hotel Lead

fourseasons; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits package

Excellent training opportunities

Complimentary accommodation

Complimentary uniform dry cleaning

Job summary

Four Seasons Hotel Kuala Lumpur is seeking a Hotel Assistant Manager for the Front Office to oversee daily operations, ensuring efficient guest registration and exceptional service. The role involves responding promptly to guest inquiries and supervising the Front Office team.

Ideal candidates will have 3–5 years of Front Office experience in a luxury setting with strong leadership, communication, and problem-solving skills.

Qualifications

• Minimum 3–5 years of Front Office experience in a luxury hotel.
• Previous supervisory or Duty Manager experience preferred.
• Strong knowledge of Front Office operations and guest relations.

Responsibilities

• Oversee daily Front Desk operations and ensure smooth guest arrivals.
• Respond to guest requests and inquiries professionally.
• Supervise and support Front Office colleagues for exceptional service.
• Monitor billing, room assignments, and guest accounts accurately.

Skills

Front Office operations

Excellent communication

Leadership ability

Customer service

Problem-solving skills

Attention to detail

Multitasking

Tools

Hotel systems

Job description

Four Seasons Hotel Kuala Lumpur is seeking a Hotel Assistant Manager for the Front Office to oversee daily operations, ensuring efficient guest registration and exceptional service. The role involves responding promptly to guest inquiries and supervising the Front Office team.

Ideal candidates will have 3–5 years of Front Office experience in a luxury setting with strong leadership, communication, and problem-solving skills.