Front Desk Receptionist

Lucky Frozen; Shah Alam; On-site; MYR 24,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Opportunities for promotion

Job summary

Lucky Frozen will hire a welcoming receptionist to greet visitors and handle calls, maintain a tidy front desk, manage appointments and meeting rooms, and assist with mail, deliveries and clerical tasks.

Ideal candidates have a high school diploma, strong communication skills, and proficiency in Microsoft Office. This is a full-time, permanent role based in Shah Alam with health insurance and opportunities for promotion.

Qualifications

• High school diploma or equivalent; certification in Office Management is a plus.
• Proven experience as a receptionist or in a customer-facing role.
• Excellent verbal and written communication skills.
• Professional appearance and attitude.

Responsibilities

• Greet and welcome visitors in a professional manner
• Answer, screen, and direct incoming calls appropriately
• Maintain a tidy and organized reception area
• Manage appointment scheduling and meeting room bookings
• Handle incoming and outgoing mail, deliveries, and courier services
• Provide basic information to clients and guests
• Assist with administrative tasks such as data entry, filing, and document preparation
• Monitor office supplies and place orders when needed
• Support other departments as needed with clerical duties

Skills

Greet visitors

Answer calls

Organize reception

Appointment scheduling

Mail handling

Clerical tasks

MS Office

Education

High school diploma

Office Management certification

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

• Greet and welcome visitors in a professional manner
• Answer, screen, and direct incoming calls appropriately
• Maintain a tidy and organized reception area
• Manage appointment scheduling and meeting room bookings
• Handle incoming and outgoing mail, deliveries, and courier services
• Provide basic information to clients and guests
• Assist with administrative tasks such as data entry, filing, and document preparation
• Monitor office supplies and place orders when needed
• Support other departments as needed with clerical duties

Requirements

• High school diploma or equivalent; additional certification in Office Management is a plus
• Proven experience as a receptionist or in a similar customer-facing role
• Excellent verbal and written communication skills
• Professional appearance and attitude
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Strong organizational and multitasking abilities
• Ability to handle sensitive and confidential information

Job Types: Full-time, Permanent

• Health insurance
• Opportunities for promotion

Ability to commute/relocate

• Shah Alam: Reliably commute or planning to relocate before starting work (Preferred)